Trevor A

Dan Thank you for the support, the information and the links. In one of them, Intel states, "Intel is currently targeting mid-August for patch release." I will have to evaluate between now and then whether or not it will be advisable to install the patch. Creating new colour and brightness icm profiles for the monitors proved a problem with the older monitor, finally overcome, but viewing the screens for a few minutes without profiles was a reminder of how important it is to calibrate monitors. (I say this for any forum member struggling to get correct image colours with a monitor that has not been profiled.) Trevor

Hello Dan and others We may have a fix. I was not confident of being able to run DDU and the other steps you recommended, so I rang the people who built the computer, Punch Technology in Liverpool, and they provided superb support. For over 1¾ hours they stayed connected by phone to me, and to the computer except during reboots. First they downloaded and installed Wagnardsoft's DDU and ran it to remove the GPU drivers. Then they re-installed the Nvidia GPU drivers and I tested Affinity Photo, which still crashed at the usual point. Then they ran Intel Extreme Tuning Utility to check the CPU, an Intel i9-14900KF, which revealed no problems. They then updated the ASUS Z790 BIOS to 2402, dated 24th June 2024. After rebooting, I tried three stitches in Affinity Photo, and all were completed without the program crashing. (One stitch produced garbage, but perhaps that is a theme for another thread.) So Affinity Photo 2 now appears to be creating panoramas on my computer without crashing. Incidentally, one or more of the above changes disabled my monitor colour and brightness profiles, so I will have to create new profiles, which is however not difficult with the i1Studio hardware and software that I have. Thank you for your help! Trevor

After all that, I have just tried stitching the images again in Affinity. Same result: great stitch, then crash before rendering, therefore before saving.

I downloaded the CBS.log file and pasted it into Word. That created a document 3,641 pages long, with one million, fifteen thousand, 931 words, according to Word. Seeing that I can't understand it anyway, I have decided not to save the document. The log file will still be on the computer.

Hello AiDon I followed the instructions, which included running DISM first, then SFC /scannow And see if that finds any system errors and corrects them. For an explanation see ... https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e Here is the result: Now I'll go back to Affinity Photo and see what happens. Thank you for the help. Trevor

Dan That has just finished uploading. They are 9 images in a 3×3 layout for stitching, with horizontal and/or vertical shifts to cover a wider area and obtain a higher resolution than with a single image. I can see that the sideways shift was not quite to the end of travel with two images, resulting in a right-hand edge that is not straight. However, that doesn't cause any problems for stitching. I will try to add the last two crash reports from yesterday afternoon. Trevor 9aa131a2-4e4d-4867-9f76-f16255e76b57.dmp 9cec69d6-2b2a-445a-ad93-7eae69be1ccd.dmp

Hello Thank you for the suggestion. I will try it out. I also have a laptop, an HP Envy 17 with an i7 processor and 16GB of RAM (an "older"!! machine bought in March 2023), but if Affinity Photo can't do photo merge (stitching) on my nearly-new high spec desktop, I don't see the point of trying to do it on the laptop. Trevor

Hello Thank you for testing this and for the video. The stitching worked flawlessly for you on your Mac, and much faster than on my supposedly super-duper still almost-new PC with Intel i9-13900KF CPU, Nvidia GeForce RTX 3060 12GB GPU (now with latest driver from last week!) and 192GB Corsair 5200MHz RAM plus NVMe and other SSD drives. I know nothing about Apple computers and am too committed with software and hardware to make a switch now. I would be grateful, Dan, if you or someone from Serif could test stitching these images on a PC. I can supply the Tiff files (which total a little over 2GB!). Trevor

Thank you. I will try to do this tomorrow morning. Trevor

Thank you. I have zipped the images but when dragging them here I got the following error message: I don't know which image was skipped. It may make the whole stitching exercise impossible. It is not a great image, because of the weather today; the pictures were taken in order to test making a panorama in Affinity Photo.

Thank you. I have just tried that but Affinity Photo crashed at the same point. I don't know how to zip my Tiff files. Do I have to do this via an on-line utility?

Hello Walt, Dan and Hangman After a day's break (because of bad weather) I have shot another set of 9 images, converted them to TIFFs and then created a panorama in Affinity Photo 2, however, with two attempts, Af Photo has crashed twice. It did a great stitch, but when I clicked OK it started to render but then crashed, so I really don't know what else to try. Any further suggestions or tips would be appreciated. Trevor

Dan and Hangman Thank you for your advice. The computer is 7 months old and the suppliers told me that they had installed all the latest drivers. I will update the GPU driver and disable Hardware Acceleration. However, I am unlikely to be able to do this before this evening. I will let you know how I get on. Trevor

Walt I have just tested with the TIFF version of the images (Fujifilm .RAF raw -> Adobe DNG -> TIFF (using Photoshop)) - and it has worked without crashing! The first stitching success with Affinity Photo 2 for me! (I had done it in Affinity Photo 1 a couple of years ago.) Now more testing needed. Trevor

I realised that I have the image files in Adobe DNG format too, so I have just tried that. Affinity Photo stitches them well, but then crashes without rendering and before I can save the panorama.

Walt Thank you for the suggestion. I converted my images to TIFFs yesterday, as my version of Photoshop won't read Fujifilm RAF raw files. I tried creating panoramas from the TIFFs both in Photoshop and in Affinity Photo. Photoshop sometimes crashed and Affinity Photo always crashed. I then even converted them into JPEGs and Affinity Photo still crashed. I have not tried with the TIFFs and JPEGs in Affinity Photo since updating the GPU driver disabling Hardware Acceleration. That is the next thing to try now. Trevor

Dan and Hangman Thank you for your advice. The computer is 7 months old and the suppliers told me that they had installed all the latest drivers. I will update the GPU driver and disable Hardware Acceleration. However, I am unlikely to be able to do this before this evening. I will let you know how I get on. Trevor

Hello Dan I have upgraded the Nvidia GeForce RTX 3060 GPU driver to the latest version, which is Version 560.70, as indicated by you, released just 3 days ago, 16th July, and I have disabled Hardware Acceleration and then re-booted the computer and re-launched Affinity Photo. I have selected File New Panorama and have added the same nine images (Fujifilm RAF raw files). I chose Stitch Panorama and it stitched them as before, but then crashed as before without rendering the file or letting me save it. I used to do occasional stitching of 9 or more images to create panoramas with the previous version of Affinity Photo. Your further help will be appreciated. Trevor

Dan and Hangman Thank you for your advice. The computer is 7 months old and the suppliers told me that they had installed all the latest drivers. I will update the GPU driver and disable Hardware Acceleration. However, I am unlikely to be able to do this before this evening. I will let you know how I get on. Trevor

Dan I am attaching some of the crash reports from yesterday. No crash reports today, because I have only opened Affinity Photo to get the above screen grab. I hope that some of this is helpful. I have also contacted the computer manufacturer (a UK company), in case a problem has developed with the RAM or elsewhere. Thank you for your assistance. Trevor b7af574c-ae9b-4cd9-aba2-7f365512e24d.dmp f861b915-359f-4dbb-a973-e63e8397b35a.dmp 98417852-96b1-41ec-b3ec-66aa86e58388.dmp 13866998-98a7-4543-874b-16c42f927c96.dmp 350c58e2-f70e-4217-82f6-40c7eb675911.dmp ca11c751-6908-4bed-884d-30b33a21140d.dmp 5a3bdefd-b9ac-4094-995f-5be5c9edd363.dmp

AfPhoto Performance settings:

I couldn't find the Affinity Photo program on drive C:/, but it must be there as the program does run. It looks as though I installed the MSIX version. Here is the log.txt [2024-07-18T17:32:30.012+0100] Affinity Photo 2 [2024-07-18T17:32:30.013+0100] IsSandboxed: Yes [2024-07-18T17:32:30.013+0100] AppDataPathForCurrentUser: C:\Users\trevo\.affinity\Photo\2.0 [2024-07-18T17:32:30.013+0100] AppDataPathForCurrentUserPersisted: C:\Users\trevo\.affinity\Photo\2.0 [2024-07-18T17:32:30.013+0100] AppDataPathForAllUsers: C:\ProgramData\Affinity\Photo\2.0 [2024-07-18T17:32:30.013+0100] CommonDataPathForCurrentUser: C:\Users\trevo\AppData\Local\Publishers\3cqzy0nppv2rt\Affinity\Common\2.0 [2024-07-18T17:32:30.013+0100] CommonDataPathForCurrentUserPersisted: C:\Users\trevo\.affinity\Common\2.0 [2024-07-18T17:32:30.013+0100] CommonDataPathForCurrentUserPersistedBuildInvariant: C:\Users\trevo\.affinity\Common\2.0 [2024-07-18T17:32:30.013+0100] CommonDataPathForAllUsers: C:\ProgramData\Affinity\Common\2.0 [2024-07-18T17:32:30.014+0100] TempPathForCurrentUser: C:\Users\trevo\.affinity\Photo\2.0\temp Begin check for updates...[DXCore] Found 2 adapters NVIDIA GeForce RTX 3060 Version: 30.0.14.7212 IsHardware: Yes Supports D3D12 Feature Level 12.0: Yes HardwareID: PCI\VEN_10DE&DEV_2504&SUBSYS_250410DE0000&REV_A1 LUID: 0x1349F Microsoft Basic Render Driver Version: 10.0.22621.3672 IsHardware: No Supports D3D12 Feature Level 12.0: Yes HardwareID: PCI\VEN_1414&DEV_008C&SUBSYS_00000000&REV_00 LUID: 0x1410D [DXGI] Enumerating adapters NVIDIA GeForce RTX 3060 HardwareID: PCI\VEN_10DE&DEV_2504&SUBSYS_250410DE0000&REV_A1 LUID: 0x1349F Microsoft Basic Render Driver HardwareID: PCI\VEN_1414&DEV_008C&SUBSYS_00000000&REV_00 LUID: 0x1410D [OpenCL] Found 1 platforms: Name: NVIDIA CUDA Vendor: NVIDIA Corporation Version: OpenCL 3.0 CUDA 11.4.136 [OpenCL] Found 1 devices for platform NVIDIA CUDA: NVIDIA GeForce RTX 3060 Vendor: NVIDIA Corporation Version: OpenCL 3.0 CUDA Integrated: false Detachable: false [2024-07-18T17:32:31.839+0100] Installed [2024-07-18T17:32:32.307+0100] ...check for updates completed [2024-07-18T17:32:32.309+0100] No update is available. [2024-07-18T17:32:36.993+0100] Wintab: Failed to load Wintab32.dll [2024-07-18T17:32:36.993+0100] Wintab: Failed to create tablet context [2024-07-18T17:32:57.627+0100] Exit Thank you for your assistance. Trevor

Dan Thank you. Windows 11 PRO with latest update and latest drivers for CPU and GPU, 192GB RAM. I don't know how to clear Hardware Acceleration. Trevor I have just posted a report here:

Affinity Photo 2.5.3. Computer is seven months old and has latest drivers in all cases, plus Windows 11 PRO latest update. CPU: Intel i9-13900KF GPU: Geforce RTX 3060 12GB RAM: 192GB Corsair 5200MHz MB: Asus ProArt Z790-Creator Images are from a Fujifilm GFX100S, using the maximum 4:3 format. I am shooting in a 3 × 3 tile layout, for merging to a single file that should have a total file size of about 1.33GB (approx 23258 × 20454 pixels). I have tried with the Fujifilm RAF raw files, which Affinity Photo can recognise and process, and with TIFFs that I have created from them in Photoshop (via Adobe DNG). Photoshop generally stitches these files well, but sometimes can't identify where some of the component images belong. Affinity Photo does not have this problem, as it stitches them all beautifully but then always crashes before rendering the image, therefore without allowing me to save the panorama.

Image for previous posting.