Serena Butler
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Serena Butler reacted to Dan C in Cannot open any file
Hi Dirk,
We're currently in the process of preparing 1.7.3 for beta and this should be available shortly from the following section of the forums -
https://forum.affinity.serif.com/index.php?/forum/61-affinity-photo-beta-forums/
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Serena Butler reacted to Dan C in Cannot open any file
I'm very glad to hear this Dirk, thanks for letting me know!
I appreciate the ICM file provided, this has helped our developers to test and implement a fix for this behaviour, which should hopefully be part of the 1.7.3 update
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Serena Butler got a reaction from Tom Lachecki in Cannot open any file
Thanks Dan, good bughunting! :-) I can confirm that unchecking "Convert opened files to working space" resolve the problem in 1.7.2.
Attached is the LG HDR 4K.ICM File.
LG HDR 4K.ICM
Dirk
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Serena Butler reacted to Dan C in Cannot open any file
Thanks for your patience here Dirk, we believe we have discovered the cause of this bug and have already implemented a fix for the next update!
The documents will not load in 1.7.2 due to a change in the way we read colour profiles, and I can see from your above screenshot that you are using a semi-custom profile 'LG HDK 4K(Non ASCII character)'
Could you please confirm, under Preferences>Colour do you have 'Convert opened files to working space' selected? Unchecking this option, or using a standard sRGB colour profile should resolve this issue temporarily in version 1.7.2 - should you wish to re-update.
Could you please attach a copy of this ICC profile here? This will allow us to test our implemented fix in development. Many thanks!
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