Terry Danks
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Posts posted by Terry Danks
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My situation seems a bit different than what others are posting. I never get to enter any payment info at all. As an existing customer, I may have an expired card on file. This is likely, but I can not confirm. The payment info flashes momentarily, too fast for me to even read, and then an endless "processing" loop.
As the mod suggested, I have emailed. We'll see what happens but it seems clear affinity have a problem affecting many existing and prospective new customers. Not even sure I want to try with my cc now as many seem stuck with payments being held back but getting no license. I don't want to join those unfortunates.
PS: Received only an automated reply to my email, informing me there will be an extended delay in any reply. Affinity has a major mess on their hands.
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Trying to purchase Affinity Photo v.2.
My account info shows but Payment Details is greyed out. Clicking the "continue" button in the "Account Details" pane just leads to an endless "processing your order" screen. Have tried several times over the past two days to have the same thing happen.
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Thank-you, Carl. Got it. 👌
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Is there an easy way to draw a colored outline around text, or any other feature in an image you wish to highlight?
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Or, just throw the towel in on Affinity, bite the bullet and move to DXOPhotoLab!
It handles .cr3 files fine!
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Hmmmm . . . . .
Now mid-July, 2019 and still no .cr3 support?
Seems crazy but I guess it's true, "you get what you pay for."
Serif obviously lacks the resources to quickly adapt to new camera raw profiles.
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In astro imaging, I have a need to . . .
1/ Define or select a specific point on the background sky and
2/ Adjust the RGB values at that point so that they are equal, i.e., the sky is neutral with no color caste.
I have found how to have the values of R, G and B for a point under the mouse displayed but no way
to adjust the 3 individual channels to have them equalized.
Is this possible?
It handles .cr3 files fine!
Cannot Enter Payment for v.2
in Customer Service, Accounts and Purchasing
Posted
The other thread detailing problems with Affinity v.2 purchases had a post suggesting some extensions that were causing problems purchasing the product. One of those was the Honey extension. I uninstalled it and my purchase went through OK. So, for me, and this thread at least . . . problem solved.