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Hello together,


I'm new in this forum and therefore first let me send warm greetings to the "affinity family". My problem: I bought affinity for MAC in July in June 2017 (Nr. MQMFHMMS4X-1) through the App Store. And now it refuses to update. I did never change my Apple ID since I work with Apple computers (which is quite a lot of years). But the AppStore always advices me to log in with another ID. There is no! Can you help me?


Yours, –Karsten

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Your link is to a support page about iTunes so I am not sure why you included it. Regardless, if you open the "App Store..." item from the Apple menu, if you can't find your Affinity app listed in either the "Updates" or "Purchased" tabs, try signing out & back into your store account.

All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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