Wacom Intuos Pro wifi problem with iMac OS X El Capitan

[Swingyapants]

Hi guys

I have just purchased the Wacom Intuos Pro graphics pad to use with my iMac running OS X El Capitan. I have discovered that the wifi element doesn't work. It works fine when plugged in with a USB cable but not wirelessly. Any advice would be greatly appreciated.

 

Thanks

[A. J.]

May be obvious questions, but have you given the battery enough time to charge? Into which port have you inserted the receiver? Have you run "Diagnose?"