Jump to content

Recommended Posts

Posted

My Affinity Version 1 stopped working.  Is this because I changed computers?  I bought Vers. 1, understanding it was a one-time (non-subscription) purchase.  Did I miss fine print that it was a one-computer* purchase?  Thanks.

* That makes it a very temporary arrangement - computers typically change every few years or so.

Posted

Welcome to the forums @MikeTu

The phrase “stopped working” is quite vague, can you give us more information about what’s wrong?

Can you also tell us which Affinity application you are having trouble with and the exact version number? Photo, Designer or Publisher?

Can you also tell us which operating system you have on each machine you have installed the software onto and the version number of the OS on the machine you have switched to?

The licences for the Affinity applications are one-time purchases with no subscription, so once you have purchased a licence you can continue to use the software on any compatible hardware. If you have installed the software on a different machine then you need to check the compatibility of the software with the hardware in that machine.

The V1 licences cover as many machines, those that use the same operating system, as you control, and it is recommended that you remove the software from machines before you no longer have control of them.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.