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Posted

1. I bought Publisher 2.

2. I then started a trial of Photo 2 (still running)

3. I bought Designer 2

Designer 2 initially showed up as a "trial" on install despite being paid for. I managed to flip that to paid-for.

The Photo 2 trial has also flipped my licence status on Publisher  to "trial". Not clear how I flip it back to paid-for.

a. If I go through the "buy" screen and say I have a licence and log-in  it flips my licence status to "unlicensed"

b. if I do that a second time it puts me back in "trial"

I can't say I'm impressed with the licensing process.

 

Posted

Since my trial of Photo 2 seems to have borked the licensing of the paid-for Publisher 2 I uninstalled Photo. I am still seeing the same behaviour - despite logging in I still get the Trial screen and my  Publisher account status is "trial"

  • 2 weeks later...
Posted

Finally got to the bottom of this. I bought Publisher 2 using one email address/account. I bought Designer 2 under a different email address/account. Linking Publisher to  the account with which it was bought correctly sets the licence to paid-for - BUT - it flips Designer to the same account - and that account doesn't  doesn't have a licence for Designer. 

Put another way - the licencing doesn't accommodate two Affinity apps on the same computer bought from different accounts. It forces both apps to the same account, thus invalidating the licence for one app.

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