document appears to be corrupted

[Martijn]

Hello,

 

Since version 2, i keep getting sometimes these messages. This is getting a little bit frustrating as it means i have to redo a complete file as i cant do anything with it anymore. Somebody knows what could cause this and better, is this fixable?

[MikeTO]

Hi Martijn and welcome to the forum. Are there any linked resources in the document? Any embedded resources?

Would you be able to share one of the corrupted documents here for testing? If not, please wait for Serif to join the thread and perhaps they will ask you for a file and provide a Dropbox link.

Which version of Windows are you using?

Cheers

[Martijn]

If i encounter one again i will, currently i deleted them , at that point i didnt realise it could be usefull for here... windows 11. There are embedded resources

[Martijn]

ok  i have one. one problem its 4.6Gb, suggestions how to share?

 

[MikeTO]

I think that will be too large to share.

One thing that others are finding is that certain linked resources are causing this error. What I recommend is:

• Rename the folder(s) containing the linked resources, or the resources themselves, so that Affinity can't find them
• Start Affinity - close the Resource Manager if it's open
• Open the document - if the linked resource bug is the problem then the document will open - do not re-link the resources
• Delete the linked resources from the document by finding them on each page and deleting them there
• Rename the resource folders back to the original names
• Place the linked resources again
• Save the document - I'd choose a new name just to be safe

This workaround has allowed others to recover from the error message so hopefully it will work for you. Note though that it could occur again until the bug is fixed.

Good luck!

[Martijn]

will give that a shot, its getting annoying .. .😅

[Martijn]

what should it preferably be by the way , you can choose prefer embedded or linked  i believe in the doc properties

[MikeTO]

2 minutes ago, Martijn said:

what should it preferably be by the way , you can choose prefer embedded or linked  i believe in the doc properties

You should use linked for large resources or for resources which you want to update in another app without having to re-place them. You should use embedded for small resources and ones that will never be updated again. If you're working on a long book I'd use linked for everything.

The resource manager bug is with linked documents like pdf, afdesign, and svg, not to linked pictures like tiff and png.

If your file is >4 GB then it would be better to use linked to get the file size down.

Cheers

[Martijn]

strange, this happens with PNG files. anyways i will give it a shot  tnx!

[Martijn]

mm doest seem to work it even gives me two messages now. Same message two times but one button with close document and one says close

 

[Martijn]

i am going back for this kind of artwork to version 1. see if that helps. for the time being it cost me too much time i cant afford.. Thanks for thinking along so far. If you encounter some other solutions, obviously happy to learn!