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Publisher refusing to start


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I installed v2 of the three programs, windows 10 21H2, 32 GB ram, Intel core 7 8750H cpu. All three started fine, I then opened v1 of publisher and a file, exported a palette, opened v2 and imported that palette, with some special colours I use regularly. I may have saved the V1 file in V2, although it still opens in V1 if that makes any difference. Publisher V2 now will only get to the splash screen saying "Initialising" (see image 1). This just sits there for up to a few hours, nothing shows up in Task Manager .If I then close the window, from taskbar, Publisher then shows up in Task Manager (see image 2).

I have tried to uninstall v2 Publisher and reinstall it, made no difference. I then tried to uninstall it, deleting the folders in User/Me and App data, and reinstall it, that did not work. Can anyone please advise me on this. V1 still works fine and the Designer and Photo V2 versions both work.

Thank you

Nic Rayner

Image2.jpg

Image1.jpg

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