Affinity 2 All platforms.

[svendus]

Hi we have now installed Affinity 2 on All platforms. 

macOS 11

Big Sur and iPadOS but it sucks on on our Windows 10 workstation

we have installed: affinity-designer-2.0.0 affinity-photo-2.0.0 affinity-publisher-2.0.0 But can only start the Applications from the Installation file ? and we do not find the applications on the computer but on the Microsoft Store where we cannot download the applications

 

 

[Smaxx]

Any chance your Windows version isn't up to date?

Hit the key combination Win+R, type "winver" (without quotes) and hit okay.

You'll get a version information popup listing your Windows version.

Below "Microsoft Windows" you should see a version name/number, like "Version 22H2 (Build …)"

What's listed for you? You don't have to copy the whole build number, just the part outside brackets.

You can also paste the whole window as a reply (and mask the "licensed to" bit, if you don't want to show).

[svendus]

All right we found it we use a "STARDOC Window blinds" skinned interface and had choosen to hide the  Modern applications in the start menu 🤢

[svendus]

14 minutes ago, Smaxx said:

Any chance your Windows version isn't up to date?

Hit the key combination Win+R, type "winver" (without quotes) and hit okay.

You'll get a version information popup listing your Windows version.

Below "Microsoft Windows" you should see a version name/number, like "Version 22H2 (Build …)"

What's listed for you? You don't have to copy the whole build number, just the part outside brackets.

You can also paste the whole window as a reply (and mask the "licensed to" bit, if you don't want to show).

Thank You

we just write "winver" in the start search bar, note we use Windows 7 start menu on windows 10

[Smaxx]

Works just the same, so your system is reasonably up to date.

You should probably try to let Windows verify system files are okay and updates/packages are properly installed.

Note this might take anywhere up to an hour depending on your system, drive speed, number of issues, etc. so don't necessarily waste your time waiting.

Please note the following steps might undo/break some of your custom Windows/UI modifications.

Try opening an elevated command prompt (i.e. run cmd/powershell as administrator) and run the following command:

sfc /scannow

This will take a bit, then report back whether it fixed issues or not. If it did fix issues, run it again until it no longer reports issues.

Once done, do the same with the following command:

dism /Online /Cleanup-Image /RestoreHealth

Again, run it repeatedly until it no longer reports errors (or it reports being unable to fix the issues).

I can't guarantee that this would fix these issues, but it might be the reason.

If it reports issues it couldn't repair, there are different options to continue. The easiest, less-nerdy approach would be installing Windows on top of your current installation. This will keep all files and programs/settings intact, if launched from within Windows, but create a backup just in case.

[svendus]

sfc /scannow

the scan took around 45 seconds

 

[svendus]

dism /Online /Cleanup-Image /RestoreHealth

it took 60 sec.

[svendus]

Now the applications load with the respective programs

thank you @smaxx 

for your help 👌