Don Samuels Posted November 10, 2022 Share Posted November 10, 2022 I am having issues with Affinity Photo crashing or hanging on my windows 11 machine. This is happening when I save or close a window. Is there a way I can invoke Affinity with some sort of debug flags to send to you to help debug? I am on 1.10.5.1342 Quote Link to comment Share on other sites More sharing options...
Don Samuels Posted November 10, 2022 Author Share Posted November 10, 2022 As an example, I turned on debugview.exe and when I hit ctrl-s, I got this: 00000017 296.88165283 [2776] Error 12 in function AudioDeviceProperties::GetNahimicFormFactorOverride: Unexpected type 00000018 296.88168335 [2776] Error 12 in function AudioDeviceProperties::GetNahimicFormFactorOverride: Unexpected type 00000019 296.88241577 [2776] Error 14 in function DataSystem::GetProductDesc: Product infos not found 00000020 296.88244629 [2776] Error 14 in function DataSystem::GetProductDesc: Product infos not found 00000021 296.88714600 [2776] Error 12 in function AudioDeviceProperties::GetNahimicFormFactorOverride: Unexpected type 00000022 296.88717651 [2776] Error 12 in function AudioDeviceProperties::GetNahimicFormFactorOverride: Unexpected type 00000023 296.88775635 [2776] Error 14 in function DataSystem::GetProductDesc: Product infos not found 00000024 296.88778687 [2776] Error 14 in function DataSystem::GetProductDesc: Product infos not found 00000025 362.01596069 [2776] Error 12 in function AudioDeviceProperties::GetNahimicFormFactorOverride: Unexpected type 00000026 362.01638794 [2776] Error 12 in function AudioDeviceProperties::GetNahimicFormFactorOverride: Unexpected type 00000027 362.01699829 [2776] Error 14 in function DataSystem::GetProductDesc: Product infos not found 00000028 362.01751709 [2776] Error 14 in function DataSystem::GetProductDesc: Product infos not found 00000029 362.51550293 [2776] Error 12 in function AudioDeviceProperties::GetNahimicFormFactorOverride: Unexpected type 00000030 362.51605225 [2776] Error 12 in function AudioDeviceProperties::GetNahimicFormFactorOverride: Unexpected type 00000031 362.51800537 [2776] Error 14 in function DataSystem::GetProductDesc: Product infos not found 00000032 362.51907349 [2776] Error 14 in function DataSystem::GetProductDesc: Product infos not found Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted November 24, 2022 Staff Share Posted November 24, 2022 Hi Don Samuels, Please check this FAQ, this looks like you are experiencing a known issue with Nahimic and our software. Lee Quote Link to comment Share on other sites More sharing options...
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