Jump to content
Our response time is longer than usual currently. We're working to answer users as quickly as possible and thank you for your continued patience.

Recommended Posts

Hello! I need some help.

I own on windows all three Affinity products: Photo, Designer, and Publisher, which I bought from the Affinity Store. I own all 3 software's. I bought them separately last year; does that mean I have no access to those new updates? I looked in the help menu and couldn't find any updates! I'm confused. Please tell me I'm wrong and that Affinity just didn't throw me from the ship. Is this morally acceptable for a loyal customer who paid for all three Affinity software products? Please tell me I'm wrong and they are still working on it and it's just because of the region or something ! And, if that's the case, does that mean there will never be any updates for me or other users who already purchased all Affinity software separately?


1. Why should I pay twice for the same product to the same company when they specifically stated "free updates for existing users"?Just go to the top ''menu'' press ''help'' and press ''updates''. No more no less. UntitledRTYRTYRTYTRY.thumb.jpg.cf1f375fc9ca411d4ad0527824db7dab.jpg

2. What is V2? Does this also apply to V2 users who, like me, will experience this when V3 is released? Extra money! Those who already paid for V2 are happy and laughing at us; just stop and think for a moment what will happen if V3 comes out.

I hope I'm mistaken and just hysterical, but all things considered, it appears that I'm correct.

Please correct me!

I agree Affinity deserves more extra cash for their hard work, but not from loyalists who have already contributed. I would like to pay extra but backstabbing isn't how you do it. Saying one thing and changing the context isn't right, right?

I love you, Affinity, but please don't go to the dark side. 

Thank you, waiting for your response Affinity team.


(This was also posted on the Affinity Facebook thread with no reaction, no hate, no help, and was probably deleted.) just edited because of the rules.

Edited by Filmarik
Link to comment
Share on other sites

The V2 apps are not updates; they are upgrades. As with most other software makers who do not use a pay-as-you-go subscription model, upgrades are something you have to pay for if you want to use them. 

All 3 1.10.6, & all 3 V2.03 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.6; Affinity Designer 1.10.6; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.