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Error on Install on Windows 10: Access is Denied (0X80070005)


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I don't see anyone else having this issue right now, but I'm unable to install the new v2 installers on my local Windows 10 laptop. I had v1.x of Photo and Designer on this machine, and now I've purchased a Universal License for v2. Downloaded the installers directly from the Affinity Store.

I do have Admin rights on this laptop, so it's not that. And I've checked the permissions for the Packages folder down inside ~/AppData/Local, and my account has full access there...

I've been on with my local support people, and everything looks right to them, they suggested I start a dialog with you guys to figure out what's going on.

NOTE: For some reason, when I right-click on your *.msix file, I get no "Open/Run as Administrator" - which usually forces Windows to work around issues like this. I don't know if it's a setting/attribute you guys set, or, something about the file...?

Thanks in advance for any help you can give me with this.

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Exact same issue here.  Here is the error I'm seeing:

App installation failed with error message: AppxManifest.xml(51,6): error 0x80070005: Cannot register the SerifEuropeLtd.AffinityPublisher2_2.0.0.1640_x64__3cqzy0nppv2rt package because the following error was encountered while registering the windows.fileTypeAssociation extension: Access is denied.
.  Try again and contact the package publisher if the problem persists. (0x80070005)

I'm running the latest version of Windows 10 (21H2 build 19044.2251).  I've tried disabling all of my anti-spyware tweaks and making sure that all Windows settings are set to "default" to see if something I'd done was stopping it - but even with the OS set back to default I see the above error.

I also get this error if I try to install the Microsoft.VCLibs.x64.14.00.Desktop.appx:

App installation failed with error message: error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.DesktopAppInstaller_1.18.2691.0_x64__8wekyb3d8bbwe. (0x80073d02)

So ... at this point I'm not sure what to do.  I guess I'll see if support addresses this - and if not I'll ask for a refund.  Really a shame that they would set the new version up this way (to be an "app").  Maybe put out a version that is just a good ol' EXE?

Also checked the Affinity folder in the Temp directory - but the installers aren't creating any new folders - so, no log files, either.

 

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