jwilliamsen

FWIW, the PowerShell installation method successfully installed the update.

When the 2.0 version came out, it refused to install on my Windows 10 installation. I don't remember the exact errors I was getting, but they were similar to the error below, and it was being seen by other users as well. I ended up using the PowerShell to install the apps and as far as I can tell they are in the correct location (because Windows loves to hide things). I downloaded the MSIX files for 2.0.3 and tried running them, but I'm seeing the same errors I was seeing with the original 2.0 release: App installation failed with error message: AppxManifest.xml(49,6): error 0x80070005: Cannot register the SerifEuropeLtd.AffinityDesigner2_2.0.3.1688_x64__3cqzy0nppv2rt package because the following error was encountered while registering the windows.fileTypeAssociation extension: Access is denied. . Try again and contact the package publisher if the problem persists. (0x80070005) I'm guessing that I'm going to have to use PowerShell again to install the updates. These are the only applications I'm running into this with - but then these are the only apps out of many dozens that I'm using that rely on the Windows app store. I'm looking forward to the good ol' reliable(ish) EXE's being released.

Is anyone else seeing this? The V2.03 Update not installing properly? When I fire up any of the Affinity apps, I'm getting a prompt asking me if I want to install the 2.03 update - I select "Install" - and the system runs through all of the usual screens ... but then when the app auto-launches after the update, I'm still at V2.0 and the prompt to install the update pops up again. This has happened a few times on all 3 apps for me. I should mention that I had to use the manual scripting method to install the 2.0 apps in the first place ... and I'm wondering if this is causing the problem. Looking forward to having normal installers available because the Windoze App Store method is crap.

Thank you for posting that, richardmillward - that worked for me, too. Pretty much a PITA, but I managed to install everything using those instructions. I can tell I'm going to hate using Windows Apps already ... sheesh. Things are supposed to get EASIER, aren't they?

Exact same issue here. Here is the error I'm seeing: App installation failed with error message: AppxManifest.xml(51,6): error 0x80070005: Cannot register the SerifEuropeLtd.AffinityPublisher2_2.0.0.1640_x64__3cqzy0nppv2rt package because the following error was encountered while registering the windows.fileTypeAssociation extension: Access is denied. . Try again and contact the package publisher if the problem persists. (0x80070005) I'm running the latest version of Windows 10 (21H2 build 19044.2251). I've tried disabling all of my anti-spyware tweaks and making sure that all Windows settings are set to "default" to see if something I'd done was stopping it - but even with the OS set back to default I see the above error. I also get this error if I try to install the Microsoft.VCLibs.x64.14.00.Desktop.appx: App installation failed with error message: error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.DesktopAppInstaller_1.18.2691.0_x64__8wekyb3d8bbwe. (0x80073d02) So ... at this point I'm not sure what to do. I guess I'll see if support addresses this - and if not I'll ask for a refund. Really a shame that they would set the new version up this way (to be an "app"). Maybe put out a version that is just a good ol' EXE? Also checked the Affinity folder in the Temp directory - but the installers aren't creating any new folders - so, no log files, either.

Agreed. So far, I'm unable to install the upgrades that I just purchased. I keep getting errors which I'm guessing are due to my shutting off a lot of the spyware features of Windoze 10. I'm hoping they are planning on releasing a good ol' EXE - if not, I'm going to want a refund.

It seems that the 1.9 update has fixed most of these issues. I still see some lag when I choose a new tool, but once it 'catches up' performance is snappy. I did try switching to the WARP engine to see if that would help, but it only made a small difference. So, at this point, 1.9 seems to have fixed the problems I was seeing. I just wish I knew what *exactly* was happening because I was seeing it on one machine, but not my backup machine (which is significantly older and has a two-generations back GPU). Thanks for posting the suggestion, though. Seems to be more help than we're getting from the developers ... which sucks because I do like Serif software.

@jjfeenix You might want to shut down your anti-virus to see if it's the cause of the slowdown - although upon closer examination, I'm seeing what looks like a pretty substantial memory leak behavior in AD. My guess is that your slowdowns have something to do with that. I'd recommend opening up Task Manager in windows and watching the memory use of the programs. Although my start-up speeds have improved dramatically, I'm still seeing really "hitchy" performance in AD - and I'm on a beast of a system.

OK - so after more (and more) troubleshooting, this seems to be related to Acronis True Image 2021 and their new "malware" protection. Once I shut off ATI's protection, there was a significant speedup in AD - like 4X faster and the menu lag and new document delay is gone (at least the first document created is fast, any subsequent ones are kind of slow) - although AD is still kind of "hitchy" and has mini-hangs here and there. I wonder what they're doing that interferes with AD? I'm going to re-install and see if that fixes it .... OK - I re-ran the installer and did a "repair" and that seems to have helped a bit more. I also switched from my GPU acceleration to the WARP acceleration and that helped as well. I'm still seeing mini-hangs with text manipulation (moving text boxes, changing fonts, etc) but launch times are down to ~6 seconds and new document are created almost instantly. It's still not the snappy, fluid AD I remember, but it's way more usable.

Hi Mark, Thanks for the reply. I shut down the Asset Panel and docked the floating panels - and restarted. Boot up was marginally faster - about 30 seconds (vs 40 seconds) to be fully started up. The laggy menu problem was still present though, and performance in a relatively simple document was the same (slow, laggy) FWIW: On my secondary machine where I installed AD, the Asset panel is open by default - and performance is excellent. Is there any kind of a logging function that might point to what is taking so long for loading? I'm guessing that whatever is causing the load to take so long is the same culprit that is causing lag in operation. Do you think that a font might be causing this? It doesn't seem likely since the fonts seem to process really quickly ....

I've been an Affinity Designer user for a few years, but haven't been using it for the past couple of months (had other projects to work on) but today I fired up Affinity Designer 1.8.5.703 and it was staggeringly slow: It took almost 40 seconds to launch the program, took over 20 seconds to create a new document, and every change - button press and menu choice - had about a two-second lag before it was "acknowledged." This performance is dramatically worse than what I remember it being a few months ago. I used to love how fast AD was to launch - even WITH the large number of fonts I have - but today was baffling. I first tried a restart, then uninstalled AD, restarted, installed the latest again - but that didn't do fix it. I tried downgrading to 1.8.2 (the oldest version I could find) and the performance issues were still there. (As a side note, I've also noticed that Affinity Photo has become a lot more laggy in general - much slower than the original speed-over-PShop-performance that inspired me to purchase it.) I do have more fonts installed than a "stock" Windows installation - about 100 more than the standard 345 fonts - but if you watch the startup, font loading seems to go pretty smoothly. So, to see if this is machine-specific, I installed AD on a backup workstation (an older machine). AD launches completely in <5 seconds. New Document creation takes ~2 seconds. No noticeable lag - everything is as fast and snappy as I remember it being. Release being used: 1.8.5.703 Yes, I can reproduce it every time I launch the software - Here is a video that shows what's happening: New documents ALL take about 20 seconds to create - every time. System: Windows 10 Pro x64, i7-5960-X CPU (8 core running at 4.5GHZ), 64GB RAM, Geforce 2070 RTX +Geforce 980Ti, System drive is a 1TB M2 SSD. I haven't installed anything lately that I can think would be related. I checked against the "conflicting software list" and don't use any of the listed software. I don't use any kind of display management or font managements software. I do have a second monitor and a tablet - but I had those before (when AD was running well) - and they haven't caused any issues that I'm aware of in any of the other apps I use. Again, this behavior seems to be very recently introduced, and I'm NOT seeing this on an older system that I used for testing. At this point, AD is basically unusable. Is there by any chance a logging system that would shed more light on what's hanging up? Any help would be greatly appreciated - Thanks.