New camera canon EOS R not downloading to Affinity in good quality.

[SuffolkCindy2]

Hi

Have been using Affinity with great effect with my Canon 70D but recently upgraded to a EOS R. It downloads by Wifi and all looks great on Canon software but when i open up files in affinity they are rubbish quality even though the metadata says RAW. What can I do?

[kirkt]

@SuffolkCindy2

You may want to elaborate - rubbish as in, what?  Is your version of Affinity (Photo, I am assuming) up to date - meaning, does it support the relatively new .CR3 raw file format correctly?  I downloaded an EOS R raw file (.CR3 file) from imaging-resource.com here:

https://www.imaging-resource.com/PRODS/canon-eos-r/Y-JG-458A0719.CR3.HTM

and opened it in AP v1.10.1 on Mac OS 11.6 (Big Sur) with no problems.  There is nothing particularly glaring about the image that would cause me to think there is something wrong with the conversion.

Upload the raw file to a post in this thread and readers can take a look at it and see if they can reproduce your problem, once you describe the problem.  Also, Canon DPP software uses screen drawing that always looks a lot sharper than other applications - at least it traditionally has, I have not used it for a while now.  All raw converters will render the raw data somewhat differently.  Take a screenshot of an offending raw file opened in the Develop persona and post the screenshot here so we can see what you are talking about.  If the conversion looks like it has been tinted pink or purplish across the entire image, then you need to update your version of AP - that is a telltale sign of a raw converter working with a file that it does not support.

kirk