Jump to content
You must now use your email address to sign in [click for more info] ×

Publisher impossible à utilisé.

Recommended Posts

  • 4 weeks later...

Hi @LuxThePegasus Sorry to hear you are experiencing crashing and apologies for the delay in replying.

So that we are able to investigate bugs thoroughly could you please follow this advice.

  1. Are you using the latest release version?
  2. (here's how to check)
  3. Can you reproduce it?
  4. (if you cannot then we may struggle to also, making it even harder to fix)
  5. Does it happen for a new document? If not do you have a document you can share that shows the problem?
  6. If you cannot provide a sample document then please give an accurate description of the problem for example it should include most of the following:
  •    What is your operating system and version (Windows 10, OSX Mojave, iOS 12 etc)?
  •    What happened for you (and what you expected to happen)
  •    Provide a recipe for creating the problem (step-by-step what you did).
  •    Screenshots (very handy) or a screen capture/video.
  •    Any unusual hardware (like tablets or external monitors or drives that may affect things) or relevant other applications like font managers or display managers.
  •    Did this same thing used to work and if so have you changed anything recently? (software or hardware)
  •    Are you using any kind of filters or adjustments? Are you painting, developing, masking etc?
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.