NicoftheDogs Posted February 28, 2021 Share Posted February 28, 2021 have a MacBook Air and am on Big Sur. In approx 8 out of 10 attempts to share my finished photo with Photos, the egg timer goes for a few seconds (which is usual) then Affinity crashes and closes. After another few seconds, a box appears and asks me if I want to re-open and recovery my files. This has only happened since the 1.9 update. Quote Link to comment Share on other sites More sharing options...
SPaceBar Posted March 1, 2021 Share Posted March 1, 2021 Hi @NicoftheDogs Sorry to hear you are experiencing crashing. Can you tell me if this is document specific or does it happen every time you try and export to photos? If it is document specific can you upload the file here please? Would you also be able to upload a video of this issue happening for me too? This will mean I can follow it step-by-step in an attempt to recreate it as I have been unable to reproduce this issue so far. I am using a MacBook Pro with Big Sur. Quote Link to comment Share on other sites More sharing options...
NicoftheDogs Posted March 1, 2021 Author Share Posted March 1, 2021 Hi. It crashes every single first attempt to export to photos. If I reopen Affinity and try again, it works approx 8 out of 10 times. I've attached a video as requested. I'd be very grateful if you can sort this - it's incredibly frustrating! Thanks, Nicki D3DC948E-C275-406C-BBD6-914FC8DDFCA2.mov Quote Link to comment Share on other sites More sharing options...
SPaceBar Posted March 1, 2021 Share Posted March 1, 2021 Thank you for the additional info Nicki. I was unable to recreate this on my M1 laptop but have just had this on my iMac 4/4. I'll get that logged and pass it on to the Development team. As a workaround: I found that if you export as a PDF and then attempt to Share > Add to Photos it doesn't crash. I can still open Finder > Locate the image + Ctrl click > Share > Add to Photos and it doesn't crash either. Quote Link to comment Share on other sites More sharing options...
NicoftheDogs Posted March 1, 2021 Author Share Posted March 1, 2021 Thank you. And thanks for the workarounds. I hope the Development team find a fix for me soon! Nicki Quote Link to comment Share on other sites More sharing options...
SPaceBar Posted March 1, 2021 Share Posted March 1, 2021 You're welcome Quote Link to comment Share on other sites More sharing options...
NicoftheDogs Posted March 8, 2021 Author Share Posted March 8, 2021 Hi. I wondered if you had any joy from the Developers? This problem persists and is affecting my workflow. Thanks Nicki Quote Link to comment Share on other sites More sharing options...
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