oldandnew Posted February 21, 2021 Share Posted February 21, 2021 I am unable to update to affinity-photo-1.9.0, affinity-publisher-1.9.0, or affinity-designer-1.9.0 I get a message :-The application has failed to start because it's side-by-side configuration is incorrect. see attached file. affinty error.pdf Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted February 21, 2021 Share Posted February 21, 2021 @oldandnew Welcome to the Affinity forums. A quick search in the forums for "side by side errors" lead to this thread. If you read the whole thread you will see a possible workaround for this problem, which does seem to be specific to certain systems, and not any sort of problem created by the Affinity installer. HTH Jeff Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (11") running Affinity Photo and Designer (iOS 16.5) version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
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