oldandnew Posted February 21, 2021 Posted February 21, 2021 I am unable to update to affinity-photo-1.9.0, affinity-publisher-1.9.0, or affinity-designer-1.9.0 I get a message :-The application has failed to start because it's side-by-side configuration is incorrect. see attached file. affinty error.pdf Quote
emmrecs01 Posted February 21, 2021 Posted February 21, 2021 @oldandnew Welcome to the Affinity forums. A quick search in the forums for "side by side errors" lead to this thread. If you read the whole thread you will see a possible workaround for this problem, which does seem to be specific to certain systems, and not any sort of problem created by the Affinity installer. HTH Jeff Quote Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.
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