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About Natheren

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  1. Apologies for the delay, ok since my last reply I did find out there was a window update that hadn't been loaded and that seems to have gotten things working correctly for the issue as well as the other software that was affected. I did notice the color picker started working normally on picking up sample colors on a normal input now, however, the deal with it being held down and the magnifier coming up is still doing the same thing as far as not selecting the spot I'm over. I'm assuming that feature might be something else since I am still learning this program. But just in case my resolution is 1920x1080 and I do have it on Extend. Screen scaling is at default. Again I could be possibly not aware of what the color picker is doing once in magnifier is coming up.
  2. Oh sorry yeah I had to use my old Note 8 tablet to record a video to show what I mean so I apologize for the quality but here's a dropbox link to a short mp4 of what's happening when I use the tool. https://www.dropbox.com/s/1w3ga6t0jx7n90o/20180926_212446.mp4?dl=0
  3. Yeah the location of the selected area where the pen is over isn't matching up, it's a good distance away from the area, but since the brushes and eraser is working properly I wasn't sure if there was something in the options messing it up or if this is a wacom/windows issue like it is in Clip Paint.
  4. Well when using the color picker to select an area of an image to get the color I'm wishing to select the magnfier over the area I'm selecting isn't aligned to the area of my pen is on screen. An example would be me trying to select a red area of the image but the tool is picking up a different color a good distance away from the red area I'm on.
  5. I apologize if this is something already brought up or if I'm not following something properly but I'm a new user to this program and the first thing I've noticed is an issue with calibration with the color picker tool which is odd seeing how the brush tool and eraser seem to be working normally. I've had an issue similar before with Clip Paint not being calibrated right but that was in every aspect not just a certain tool. I'm using a Wacom Cintiq 13HD Touch (touch is off), I'm running Windows 8.1 and Wacom driver are up to date so not sure how to fix this problem. Any suggestions advice would be helpful. If you need further information just ask and I'll see what I can provide. Kinda at a loss here.