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Look, you asked how this would work. I'm not here to provide a complete solution. I merely suggested an idea that would have to be worked out. You suggested that you couldn't create an account without buying a product. I was just saying you could and I did. In any event, have it your way. I don't want to argue and prefer to participate in providing a solution rather than pretending that one doesn't exist.

I'm not the one to figure out how Affinity should manage their products. But there could be another way to validate users like maybe having a validation code in the product that could be communicated to Affinity. That would have to thought out, but there are other possible scenarios if Affinity wants to keep to separate stores and make the experience more consistent. BTW, I did create a store account without having to buy something through the Affinity store.

I'm not suggesting that there shouldn't be a check to verify that there is a valid Affinity purchase before the download of content. Only that there is a clearer way for users to create a store account so they can be validated. It sounds like, from MEB's post, that this is at least being looked at.

Not all people have my scenario, but those that do are having problems. Affinity can choose to ignore those people based on the numbers and consider them ignorant, but that hardly addresses the problem. Not a great attitude.

I can see now how to proceed. It's not exactly clear from MEB's post that you don't have complete the purchase for Windows. If you have purchased the Mac version and don't have a store account, go to the Window page below where it says "Buy for Mac". Enter your email address in the "New To Affinity" and click "Add My Email". You can then add your credentials and create your account. You do not need to finish the Windows purchase. Restart Designer and you should see the "Claim Now" in the Welcome screen after a few seconds. Although this apparently works, it's pretty convoluted and confusing what needs to be done as evidenced by all the posts of people trying to create accounts and get the downloads. Hope this helps someone.

This is ridiculous. If you buy Designer from the Affinity site for a Mac, it takes you to the Apple Store, where you buy the app and therefore don't have an Affinity Store Account and therefore cannot download the free content. I just did this and now I can't create an Affinity account without buying the Designer Workbook. Tell me if I'm wrong. If I'm not, something needs to change.