[License activation box keeps appearing out of the blue.]

17 hours ago, SFurniss said:

@alg

Here's a link to a post covering common issues when activating the apps.

As Walt hinted at, the issue may be linked to a mix of MSIX and MSI files on your machine. In which case, you could try deleting all files related to the apps and then reinstalling with just one file type.

Thanks for responding SFurniss.

I have uninstalling Photo2. Downloaded msix installer and then reinstalled Photo 2 only to find I still unable get passed the license activation box.

I will have to leave it for now for a few days until I can get help 

[License activation box keeps appearing out of the blue.]

Thanks Walt.

I have only updated on Photo V2 I didn't update the other 2 apps.

Affinity ID is my email address, along with password which is correct, isn't accepted, I'm prompted "please try again later" 

I'm on window

Purchased from serif.

I cant remember the installer.

I have been editing images since updated months ago with out any problem 

Alg

 

 

[License activation box keeps appearing out of the blue.]

Hi.
Please could someone enlighten me with my recent problem.

I have affinity photo2 purchased and downloaded from Affinity many months ago. Its been installed on both on my laptop and desktop.

For some unknown reason the license activation box keeps appearing just on my desktop, which I am unable to clear down. Email address and password are both correct.

I have even tried another download without success, however it loads and can be used on my laptop.

Thanks in advance for any help offered   

[Unable to download Publisher to f/drive as c/drive is full. Help please]

Thanks Walt. I'll try it in due course and provide an update

 

[Unable to download Publisher to f/drive as c/drive is full. Help please]

Hi.

My Desktop failed to carry out the latest updates c/drive even after uninstalling it as its just about full.

I tried reinstalling on f/drive after setting up the new location. however I keep getting a message "There is not enough space on the disk".

My f/drive is virtually empty so I wasn't expecting any problems.

Along with Publisher I also have  Photo and Designer which will require updating.

I would be grateful for any help.

Thanks in advance

[WebPlus X8]

Hi.

Please could you tell me if Webpus X8 can still be used. Thanks A

[No Response]

Hi Jeff. Thank you very much for replying much appreciated  :).

I double checked the RAM and the figures I submitted were correct.

I will look into expanding or possibly updating my PC. Regards Allen 

[No Response]

Hi DWright.

 

Thanks for looking into my issue. :) Unfortunately the problem still exists. Please find the information asked for below.

I am using Windows 10,

3.00GB installed on ram with 2.75 usable.

My camera raw files are from my Nikon 3200. Hope that will help with a resolution. Thank you very much in advance. Allen

[No Response]

Hi DWright.

Thanks for looking into my issue. I am using Windows 10,

3.00GB installed on ram with 2.75 usable.

My camera raw files are from my Nikon 3200. Hope that will help with a resolution. Thank you very much in advance. Allen

[No Response]

Hi. :)

Please could someone help me resolve the no response problem and slow operating speed I'm experiencing when trying to develop in Affinity Photo Thanks