kwnobu

I have reinstalled the application and the problem continues. 再インストールを実施しましたが、引き続きバグは発生しています。

Thanks for the reply. Attached is a screenshot of the image as confirmed by BlueScreenView. I have also attached a screenshot of the crash log reference screen in the control panel as guided by the event viewer. All of the dump files shown were generated while using AffinityPhoto. Since "cdd.dll" and "dxgkrnl.sys" are crashing, it seems certain that it is GPU-related. It also seems certain that it is occurring during DPI conversion.

Thank you for your reply. I have tried everything and it did not work at all. 1. changed the renderer from "Default (Radeon RX580 Series)" to "WARP". 2. updated the Radeon driver to the latest "23.10.18.06-230824a-395307C-INTERNAL-AMD-Software-PRO-Edition". 3. Tried to reset AffinityPhoto by starting it with Ctrl key pressed

Here is the PSD file where the bug occurred test.psd

Hello! Please forgive me if there are some expressions that are not correct because I am translating Japanese text. Bug Description BSoD occurred when moving the layer level adjustment window of Affinity Photo2 to another screen. I disabled the hardware acceleration function, but it had no effect. Environment where the bug occurred Monitor1:LG 27UP650 (3840x2160, DisplayPort) Monitor2:Wacom Cintiq DTK-1660 (1920x1080, HDMI) Monitor3:LG 22MP68VQ (1920x1080, DVI) CPU: AMD Ryzen7 3700X GPU:AMD Radeon RX580 (DriverVersion:22.20.27.09-230330a-390451C) Memory:32GB OS:Windows11 Home (Version:23H2, Build:22631.2715, Lang:Japanese) Application:Affinity Photo2 (Version:2.3.0) Stop Code:UNEXPECTED_KERNEL_MODE_TRAP How to reproduce the bug Open a PSD file in Affinity Photo2. Open the Levels Adjustment window. Move the level adjustment window displayed in Monitor1 to Monitor2. While the window is being moved, if the mouse cursor is on the Windows taskbar, the level adjustment window will move violently and BSoD will occur. movie.mp4