I have been a Serif user/fan since the 1990s. Purchased loads of product, produced some newsletters and zines way back then with Page Plus, have used the products off and on for projects the entire time. I was thrilled when Serif brought all 3 products to the Mac and the wait for the new Publisher seemed like forever but it finally came. I’ve since produced a few books with it (and edit my photos and produce illustrations with the other products).
During all that time, I’ve felt like Serif has made great, competive products that were fairly priced and reasonable upgrade paths.
So when the email came that I could upgrade all 3 for $90ish? That was a no-brainer, great deal.
FWIW, I get that Photo, Draw and Publisher sometimes don’t have all the features of Adobe (or Quark… that’s how long it’s been) products but I did not want to pay their initial price nor upgrade prices. I have certainly had to figure out alternate methods, esp in the Page Plus 3 days, but there’s never been a complete showstopper.
And I get that new folks are seeing this as challenging. I’m here to point out that Serif has always been competitive, fair and reasonable and want their customers to succeed. That is especially evident now.