Hi there,
I purchased Affinity V2 Universal Licence and tried to install Affinity Photo 2. When I start the file affinity-photo-2.0.0.msix I get a window where I can press an Install button. I unchecked the checkbox to start the app when done an pressed the install button. Then a progressbar appears where the installation progress is shown. When this is done I get two buttons where i can install it again or start it.
When pressing the start button after some seconds I get an error message from windows
I don't know whats it exactly in english (didn't find a translation, since there is no errorcode given), but it will roughly translate to "The memory area transferred to a systemcall is too small".
When closing the error window, i get it again after a few seconds. Closing this will close it really.
When trying to start the app with the icon that was installed (the installtaion seems to be completed) then nothing happens. No error message, no Affinity Photo.
In the forum you state that the msix-installer has an install success of 99,9%. Unfortunately my system seems to be one of the other 0.1%.
The same happens with Affinity Designer. I didn't try the Publisher installation since this seems senseless to me when the other two aren't working.
My System has the following versions:
Microsoft Windows Version 21H1 (Build 19043.2251)
App-Installer 1.18.2691.0
It would be great, if you could provide a way to install and use the software. The older versions are still working, which is a good thing. But I would like to run the purchased shining new versions
kind regards
Andi