SkyKan Company

Win 10

1. 2.FixDotNet20221219113300052.cab - logs sended to MS

No. It don't start whatever I do.

Nope. It's clear. I add this paths to exlude: WindowsApps %LocalAppData%\Microsoft\WindowsApps\ %USERPROFILE%\.affinity\ BTW if antivirus is turn off can't quarantined🤔 + Files/Folders has set owner to me.

No. I event don't have option to do it.

No. I even turn off antivirus and windows defender while checking.

Thanks but still nothing 🙄

Nope. It doesn't help. Same error event.

Nope. Nothing. Even no start screen.

Steps: 1. I download the file from the official site: affinity-photo-2.0.0 2. install 3. the program does not start. It's fresh install. PC, Windows 10. Events logs: Aplikacja: Photo.exe Wersja architektury: v4.0.30319 Opis: proces został przerwany z powodu nieobsłużonego wyjątku. Informacje o wyjątku: System.UnauthorizedAccessException w System.IO.__Error.WinIOError(Int32, System.String) w System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean) w System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32) w System.Xml.XmlDownloadManager.GetStream(System.Uri, System.Net.ICredentials, System.Net.IWebProxy, System.Net.Cache.RequestCachePolicy) w System.Xml.XmlUrlResolver.GetEntity(System.Uri, System.String, System.Type) w System.Xml.XmlTextReaderImpl.FinishInitUriString() w System.Xml.XmlReaderSettings.CreateReader(System.String, System.Xml.XmlParserContext) w Serif.Affinity.Settings.SettingsService.Load(System.Type) w Serif.Affinity.Settings.SettingsService.Load(Boolean) w Serif.Affinity.Application..ctor() w Photo.Application.Main(System.String[])

Why is nobody doing anything about it? It's been over a month and nothing. The program doesn't work. What did I pay for?

I report same problem November 13 and still nothing 👿

It didn't help. Still the same thing.

Windows 11 hardware acceleration - off? I don't know. I didn't change anything. Chronologically. It recurred 2 times. Phase1: Action: the first time after installation the program started. Win menu > photo2. Effect: Program start normally. Close program. Phase2: Action: I tried to open the photo. I clicked on the file and "Open with". Effect: Program don't start. Action: Tried to open program with windows start. Effect: Program don't start. Action: Uninstall/reset the application data. Re-install. Effect: Program don't start. Phase3 (how fix temporary?): Action: uninstall/reset application data. RESET THE COMPUTER. Reinstall. Effect: Program start normally from windows start. After the computer sleeps, it no longer starts at all. After trying to open the image "Open with". - does not start at all Running as administrator does not help. Turn Off UAC - does not help. The program/service does not run in the background. Firewall? I don't know im not a win app programer Event log: Aplikacja: Photo.exe Wersja architektury: v4.0.30319 Opis: proces został przerwany z powodu nieobsłużonego wyjątku. Informacje o wyjątku: System.UnauthorizedAccessException w System.IO.__Error.WinIOError(Int32, System.String) w System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean) w System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32) w System.Xml.XmlDownloadManager.GetStream(System.Uri, System.Net.ICredentials, System.Net.IWebProxy, System.Net.Cache.RequestCachePolicy) w System.Xml.XmlUrlResolver.GetEntity(System.Uri, System.String, System.Type) w System.Xml.XmlTextReaderImpl.FinishInitUriString() w System.Xml.XmlReaderSettings.CreateReader(System.String, System.Xml.XmlParserContext) w Serif.Affinity.Settings.SettingsService.Load(System.Type) w Serif.Affinity.Settings.SettingsService.Load(Boolean) w Serif.Affinity.Application..ctor() w Photo.Application.Main(System.String[])

I have same problem