Re: Glitches in Photo exports with Open CL
If it is not working *yet*, why is the default to have Open CL hardware acceleration ticked *on*? It would make more sense for it to be off by default, and for a dialogue box to inform the user that it's off and why when they first open in package after installation.
This is absolutely baffling to me. Not only does it cause me problems (I'm an infrequent user, and by the look of things updates must be re-ticking the box because I have to Google and remind myself what the problem is when I know I've fixed it before), but I also have friends to whom I have recommended Affinity products who complain to me that Photo leaves glitches in their files.
Does the company not understand the terrible impression this gives to customers, and then potential customers by word-of-mouth? I understand the problem may lie with Windows rather than Serif, but few users will find that out, or accept it. All they will see is that even with the latest and greatest Nvidia cards, they have to turn off hardware acceleration, and that's if they find their way to the solution. If not, they will be left with the impression that Photo is unusable.