Hello everyone,
let me start with: I'm not an English native speaker so please excuse my mistakes
Hope this is the correct place for this thread.
I really loved Affinity Designer in the beginning, since it was running smoothly and it's very intuitive to use.
However, lately it tends to crash completely:
In irregular intervals, Affinity Designer stops responding to input (seems not connected to what tool I'm using at that moment) and says "not responding".
I have to open the task manager and terminate the Affinity Designer task.
It's not possible to restart Affinity, since it goes directly back to "not responding" when I try to.
The only solution is to completely reboot the PC and restart Windows.
This is happening more frequently, which makes it basically pointless to even try using Affinity.
I already tried to google this problem and I can say the following:
I have none of the third party software installed that is known to cause issues and is listed in this thread:
I switched off OpenCL hardware acceleration. This did not fix the issue.
I checked if I have the latest version of graphics card drivers (I do).
I tried to identify correlations between the crashes and what I was doing at that moment or what other software was running. Couldn't pinpoint one though.
I'm running Affinity Designer on a machine with an up-to-date Windows 10, Intel Iris Xe Graphics and 16gb of RAM.
Also, I tried to find a crash dump, but the folder: %AppData%\Affinity\Designer\1.0\CrashReports\reports is empty.
Now I don't know what to do anymore. Unfortunately, I really need Affinity Designer right now to create nice images for my thesis, which is the original reason why I purchased it.
So I'd be thrilled, if someone could help me with this. Thanks in advance.