Twikzer
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Posts posted by Twikzer
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Hello, i buy affinity photo, in the checkout, it sed an error happend, but i recive a bank notification with the payment, and in the pay history of the bank, the payment is done, but for affinity i never pay, and i dont have the licence.
What can i do to solve this?
Card charged but no licenses
in Customer Service, Accounts and Purchasing
Posted
same here, they have charged me, but they have not given me any license, I contacted affinityorders@serif.com on 09/11/2022, but they ignore me
i resent to affinity@serif.com the mail i send to affinityorders, if they dont sulution the problem in 24h, , i will claim it to the bank
This is unacceptable, I had the same problem buying afinity photo in March, it seems that they are laughing at us
It is shameful that they continue without an online payment that works, when a small company, with a single employee, takes 2 to 3 days from not having an account with any bank, to having an account and accepting online payments with visa, mastercard, maestro and american express.