Posts posted by peterwespi
I just analyzed an ugly Publisher bug with the help of the Facebook Publisher group. For books with about 70 to 130 pages with about 300 small music graphics (Affinity Designer, linked, not embedded, no one is bigger than 100 KB), I can start Affinity and open the file. After about 2 minutes, Publisher freezes for about 30 to 40 minutes (!!!), the apple beach ball occurs. After this time, normal working is possible. I checked the issue:
Create a new new, equal document >> same issue
Than remove all music graphics >> no problem
Insert hundreds of large jpg, eps and png graphics, some larger than 100 MB >> no problem
Placing the orignial music graphics >> hello problem...
I'm using the music font Opus and the workflow with music graphics is:
Create a music file with Sibelius
Export graphic as PDF
Opening PDF with Affinity Designer
Edit the file, save as Designer file
Import Designer file direct as link in Publisher
It really does NOT depend on my computer, RAM, GHz, SSD, file places etc. It's just the Publisher that is causing the problem.
The same issue when all files are on the startup volume. It isn't a problem with the HD speed.
Thanks @R C-R for your post. My system should be fast enough (most USB 3.0), but I just copied the stuff onto the system HD and check if the issue happens with direct paths too. I'll post the resolution asap.
I have the issue that Publisher files open extreme slow. The files are about 70 to 130 pages with lots of graphics (Affinity Designer only). The documents open and than it takes about 20 to 30 minutes (Apple beachball) until I can work on them. Does anyone have the same problem? Or does anyone have a solution? Thanks for any tips 🙂
>> Mac Mini 2018 3.2 GHz-6-Core Intel Core i7 with Big Sur, 32 MB RAM, files on external HD
>> Affinity Publisher 1.10.4
Thanks a lot
No answer from support
in Customer Service, Accounts and Purchasing
What shall I do when I have a big problem, Affinity support got my files and I get no answer since March 3???