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Czar Hey

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  1. Just wanted to share some updates. The cursor jankiness issue (where the cursor would spontaneously relocate to the bottom-left corner of the screen) appears in the latest release of Adobe Photoshop, version 24.0, and in Affinity Photo version 2. Disabling the Zoom accessibility function resolves the issue. The issue is therefore not limited to Affinity, and I'm not sure if it will be resolved in macOS Ventura (I am still on Monterey). As for the other issue—the delay between the menu bar and Dock disappearing and the application resizing to full screen—it is still present in v2, with the same fix of switching the Performance > Display setting to OpenGL instead of Metal.
  2. Thank you for troubleshooting, ekleticgeek! Turning off "Use scroll gesture with modifier keys to zoom" did not work for me. However, turning off the Zoom accessibility feature entirely via Control Center resolved the cursor jankiness issue: 1. Go to System Preferences, then select Dock & Menu Bar. 2. Select Accessibility Shortcuts, then select Show in Control Center. 3. Select Control Center from the menu bar, then select the Accessibility Icon. 4. Deselect Zoom. When Affinity Photo is restarted with Metal GPU enabled, the cursor no longer relocates to the bottom-left corner or gets stuck. However, the app still hangs and beachballs when entering and exiting full screen, and the dock and menu bar still take a while to appear/disappear.
  3. I am currently on Affinity Photo 1.10.5, and have upgraded to macOS Monterey 12.3.1, and the issue persists exactly as it did when I first reported it in October. It definitely doesn't seem to be related to BTT or Bartender, and it may not be related to macOS either. Maybe it's an issue that is specific to the Intel-based 2020 13-inch MacBook Pro?
  4. Hi Dan, When I created the new user account, BetterTouchTool and Bartender were not loaded or running, yet the issue still occurred, so it's probably not BTT that's causing the problem. Nevertheless, I have attached two screenshots that show the customizations I have set up using BTT. I have also attached a BTT preset preferences file that can be quickly imported. Enoch.bttpreset
  5. I have not yet upgraded to Monterey. I'm waiting for a few more months before considering upgrading, to make sure that my other programs have had time to be updated for the new OS. I did update to macOS Big Sur 11.6.1, which was a routine security update, since starting this thread. The issue still persists without any change in behaviour. Aside from BetterTouchTool, none that I know of. I did install Bartender earlier today, but the issues persist exactly as they did before and after installing it, and when Bartender is quit. I tested creating a new user account (so none of my user settings would carry over), and the issue persisted on the new account as well, with no other apps running.
  6. I am using BetterTouchTool, which adds functionality to the trackpad and to the Touch Bar. I tested Affinity Photo with BetterTouchTool closed (not running) and the issue persisted. I am using the built-in MacBook's trackpad. I do not have a drawing tablet or iPad connected.
  7. I installed the 1.10.4 update earlier today, which purported to resolve the issues with the Metal compute acceleration. Unfortunately, I am still experiencing the issue when the option is selected. Additionally (and this is new for today), the issues will still persist if the "Enable Metal compute acceleration" option is de-selected while the "Display" option is set to "Metal". Yesterday, the issues would go away if "Enable Metal compute acceleration" is de-selected even if "Display" was still set to "Metal". This is no longer the case today. I haven't made any changes to my system, aside from shutting down the computer overnight and then booting it back up this morning. The stop-gap solution is still either one of the following: Downgrade to version 1.10.1, which does not exhibit such issues when "Enable Metal compute acceleration" is selected; or De-select "Enable Metal compute acceleration", then change "Display" to "OpenGL", which fixes the issue on 1.10.3 and 1.10.4.
  8. I can confirm that I do not see the issue with the Hardware Acceleration option de-selected. Thank you for investigating!
  9. Hello, Here's a screen recording demonstrating the issue: Additionally, here's a screenshot of the Performance panel in Preferences.
  10. After updating Affinity Photo from 1.10.1 to 1.10.3, I am getting some bizarre mouse cursor behaviour when doing the following: Opening a file Going into fullscreen Exiting fullscreen Closing the last currently open file When any of the above are done, the mouse cursor will be moved to the bottom-left corner of the screen and be temporarily "stuck" there. The cursor may display the "spinning beach ball" (wait cursor). After a few seconds, the cursor will unstick and can be moved around, but it may not be visible on the screen, and may relocate itself to the bottom-left corner again. After a few more seconds, the cursor will be visible and can be used normally without issue. Additionally, there is additional lag when going into and exiting fullscreen. It isn't clear if it's related to this issue, but it happens on top of the cursor issues reported above. When going into fullscreen, the dock and menu bar may disappear, but the program will take an additional few seconds before resizing to fill the screen. When exiting fullscreen, the dock and menu bar reappears, but the program again takes an additional few seconds before resizing to fit between the dock and menu bar. Expected behaviour is that the program resizes the window immediately, resulting in a smooth transition into and out of fullscreen. Neither the fullscreen jankiness nor the cursor issue appear when there are no files currently open in the program; the program enters and exits fullscreen smoothly, and the cursor is not relocated or stuck in any way. Downgrading to 1.10.1 resolves the issue, so the issue is not present in the previous version and was likely introduced with the 1.10.3 update. Affinity Publisher and Affinity Designer do not appear to exhibit similar problems. My computer's specs are the following: Model: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) Processor: 2 GHz Quad-Core Intel Core i5 Memory: 16 GB 3733 MHz LPDDR4X Graphics: Intel Iris Plus Graphics 1536 MB Operating System: macOS Big Sur 11.6 (20G165) Storage: 1 TB SSD
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