Cagliostro.R33
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Dan C reacted to a post in a topic:
Access Denied starting Affinity Photo
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I just wanted to inform that with the latest software version (1.10.0.1127) the problem seems solved. Thanks all for the support
- 15 replies
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- access denied
- windows
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Hello, I created a new local admnistrator user and the behaviour, I tried to install the version 1.8.5 but nothing. Now I upgraded my Windows version to 21h1 but Affinity Photo still not working. The last thing it could be that our corporate PCs have Bitlocker configured but I can't undertand why Design works. Thanks
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Hello, sorry for the delay in the answer. I already tried to set permissions to everyone, to start application as administrator and reinstall cleaning registry keys. As said before I can't change the build cause mine is a corporate laptop and I have to wait updates from IT Managers.
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Thank you Dan. I confirm my IT Office provided me the Laptop but I'm local administrator with related privileges. Consider our Company works as system integrator, I'm not the IT Manager but I'm able to modify system configuration of my devices. I can't understand why you ask for the internal network, anyway the issue appears at home too. Thanks!
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There is Symantec Endpoint Protection I already tried to disable. I've applied exeptions too:
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OK I can only wait for a reply from customer support
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Thank you Walt, yes you are right but the laptop is a corporate computer so I can't choose which version to install. Do you really think the 2019 build can compromise the functionallity of Affinity? Because I think I'm not the only one using that version.
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Cagliostro.R33 joined the community
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I found issues starting Affinity Photo on Windows PC. I tried with 1.9.2.1035 and latest 1.10 Customer Beta. I already uninstalled and reinstalled the software several times and now I noticed the C:\Users\myuser\AppData\Roaming\Affinity\Photo disappeared so I can't attach crash reports. Consider I bought Designer too and it works normally. PC is new and fresh installed and Photo is the only application with this kind of errors. My Windows build is 10.0.18363. Thank you in advance for support.
