Alan Shearman

Wolfgang I am sorry to hear that and hopefully someone else will be able to help you sort out this problem. Alan

So sorry for the delay, but you will find it here: https://downloadcenter.intel.com/product/98909/Intel-HD-Graphics-630 Good luck Alan

Thank you so much, I downloaded straight from Intel website and it all now works perfectly. Thanks again as I would never have got there on my own 🙂

Hi Here is the crash report generated. I have also updated my graphics cards - NVIDIA GeForce GTX 1050 and Intel(R) HD Graphics 630. 7abffcac-f4a1-4def-8538-35c64a188739.dmp6f5d3f1d-4145-415d-9b53-df423f7a30b3.dmp5cd41395-4e90-4198-9f20-c23f0c4127a6.dmp4c7db170-1cd9-4c81-8c37-4e09f784574e.dmp2bef674b-d665-4cbf-b1c4-1261ef9319ba.dmp1fb8cf0e-9f92-4520-b752-b826adf5837f.dmp1e00a5df-2094-4da0-bd96-2a6d24ba7a95.dmp0cbe1608-49f8-49a7-a620-843549caae09.dmpfbcbf004-2a16-46fb-819b-2ce734c4bade.dmpe59e919c-f192-4caf-b596-ba62e1dac5ef.dmpd929dc78-0839-4c00-8240-ac10c0376dca.dmpd788c6d4-044e-44e6-80cf-8576c945ecab.dmpbe74fd5f-1674-4db6-b597-108cfc76383d.dmpb6c2fa5c-8d2f-4be3-8de9-8f011376ffa3.dmpb6beb42a-7427-47d4-a89b-51578aa7fe4d.dmpae9061de-f399-4937-bf4e-614d05564467.dmp8971480d-9202-4b57-aae9-825b513839ee.dmp50880b56-e1e2-4941-bc59-0edf13290b7f.dmp3247f0b6-e7f2-45bb-ba3e-efd2d761b13f.dmp771bd602-ee1e-48e6-adde-b92e294bc61a.dmp172dae9a-bacb-4393-8fc7-7eda5b557aa0.dmp80d2918d-6095-4f22-a6ef-9b28508fd71d.dmp48d1d5ee-c00a-4343-b024-ae944bbf1a2a.dmp27f69643-120d-4c2a-9d42-3bbc2e66eacc.dmp9fa34217-c63b-4714-8ce6-73b396d6b69d.dmp9ce2b914-eeae-49f7-82a5-7b25e856ee09.dmp8e6848f0-34d8-4a86-8979-8817d19936c9.dmp8e4aa8ff-fd19-455a-bce4-8f844295aa2b.dmp8bed8cec-6a00-4e67-b4b1-18337ac37d3f.dmp08fddd7e-ccf3-4470-8fe3-9fe1ee5c64a8.dmp

My display adaptors are: NVIDIA GeForce GTX 1050 and Intel(R) HD Graphics 630 Updating the driver sadly didn't work for me, thanks though 😞

Net Framework tool never worked for me either. Crash report below: Name Size Date modified 08fddd7e-ccf3-4470-8fe3-9fe1ee5c64a8.dmp 833 kB 04/02/2021, 12:09:39 0cbe1608-49f8-49a7-a620-843549caae09.dmp 813 kB 04/02/2021, 13:24:16 172dae9a-bacb-4393-8fc7-7eda5b557aa0.dmp 839 kB 04/02/2021, 12:11:27 1e00a5df-2094-4da0-bd96-2a6d24ba7a95.dmp 835 kB 04/02/2021, 18:14:14 1fb8cf0e-9f92-4520-b752-b826adf5837f.dmp 838 kB 04/02/2021, 18:19:46 27f69643-120d-4c2a-9d42-3bbc2e66eacc.dmp 815 kB 04/02/2021, 13:51:54 2bef674b-d665-4cbf-b1c4-1261ef9319ba.dmp 839 kB 04/02/2021, 12:13:04 4c7db170-1cd9-4c81-8c37-4e09f784574e.dmp 841 kB 04/02/2021, 12:34:00 50880b56-e1e2-4941-bc59-0edf13290b7f.dmp 824 kB 04/02/2021, 13:56:38 5cd41395-4e90-4198-9f20-c23f0c4127a6.dmp 835 kB 04/02/2021, 12:11:30 6f5d3f1d-4145-415d-9b53-df423f7a30b3.dmp 811 kB 04/02/2021, 13:58:30 771bd602-ee1e-48e6-adde-b92e294bc61a.dmp 853 kB 04/02/2021, 13:20:01 7abffcac-f4a1-4def-8538-35c64a188739.dmp 838 kB 04/02/2021, 18:13:59 80d2918d-6095-4f22-a6ef-9b28508fd71d.dmp 837 kB 04/02/2021, 18:29:28 8971480d-9202-4b57-aae9-825b513839ee.dmp 824 kB 04/02/2021, 13:57:09 8bed8cec-6a00-4e67-b4b1-18337ac37d3f.dmp 835 kB 04/02/2021, 12:13:01 8e6848f0-34d8-4a86-8979-8817d19936c9.dmp 811 kB 04/02/2021, 12:07:39 9fa34217-c63b-4714-8ce6-73b396d6b69d.dmp 816 kB 04/02/2021, 13:21:02 b6c2fa5c-8d2f-4be3-8de9-8f011376ffa3.dmp 816 kB 04/02/2021, 13:55:07 be74fd5f-1674-4db6-b597-108cfc76383d.dmp 837 kB 04/02/2021, 18:11:45 d788c6d4-044e-44e6-80cf-8576c945ecab.dmp 814 kB 04/02/2021, 18:08:41 fbcbf004-2a16-46fb-819b-2ce734c4bade.dmp 836 kB 04/02/2021, 12:11:39

Sorry yes it is Affinity Photo and running on windows 10. It looks like a jelly fish image on this version. It try's to open by giving a few seconds view as if it was and then just stops and disappears. I have just uninstalled Affinity Photo and re installed it, I have Windows 10 and Affinity Photo still not opening, version 1.8.0 worked fine! Help please?

Just updated Affinity to 1.9.0. and now it won't open