Giklab

Hi Nathan, thanks for the info. I've disabled hw acceleration already, and Photo has worked fine since. I guess it's just a matter of waiting for a fix from Microsoft?

Hello all! I'm reporting an issue I have been having since roughly November/December after an update. Application: Photo 2 Latest version (2.60), though it has been happening in the last 2 (3?) versions (I think 2.54 onwards, but I might be wrong about this). Not 100% reproducible, but happens quite often (at least once per two sessions, roughly 10-20 photos each). The problem happens when processing a raw file and editing the subsequent file in the Photo Persona. Windows 11 HW acceleration ON Expected: normal operation. Result: Complete system lockup, requiring a hard restart. Recipe: open raw file, perform basic exposure edits, crop. During zooming into and out of the file, the program may lock up. If this does not happen, process the file and perform cropping or other edits in the Photo persona. When zooming in and out during these edits, the program may lock up. Operations begin to slow down and stutter before the lockup happens, so it's possible to avoid it by immediately closing Affinity Photo. Currently cannot provide a screen recording because it is lost when the computer locks up. I will try to set up my phone to record next time I'm editing. Hardware: 2 external monitors, mouse and keyboard. Unchanged for around 1-2 years, as long as I've had this computer. This used to work fine until an update roughly in November or early December. I will try to post a recording to YT and link here, but for now the above should describe the issue clearly enough. Turning OpenCL acceleration OFF seems to avoid this issue, but then the program works slower in some respects and I'd like this to work (like it used to until a few months ago). Happy to provide any other info I can.

@Lee D Perfect, thank you!

1. Application: Affinity Photo for Windows 2. Yes, version 2.2.0 3. Yes, it occurs every time 4. Happens with raw files from two cameras. 5. Description: Happens with hardware acceleration set to on OR off. Happens with any type of renderer (dGPU, iGPU, or warp). Expected: Preset is deleted. Actual: Program crashes, preset is not deleted. Hardware: MSI Katana 15, RTX 4070, two external monitors. I tested without them, and the issue persists. Steps to reproduce: Load raw file into Affinity (tested with Z6II and R6II raws, happens with both). In raw development mode, select any tab with presets (Basic, Lens, Details, etc.). Select a preset. Select "delete preset" option in the drop-down menu. This worked up until the latest update on identical hardware. The bug persists after reinstalling and resetting to defaults. This is not too critical, but annoying nevertheless - I wanted to update one of my presets now that I have a new camera, and realized I could not delete the old one to replace it. Is there a way to update an existing preset?