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Jeremy Batterson

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  1. Now it won't work even without the flash drive, so it is something else. Should I uninstall, then reinstall the program?
  2. I removed the Samsung Flash Driver and turned back on the Computer. Affinity is working normally for now. Something in the flash drive was interfering, it seems.
  3. I have the latest graphic drivers. My computer is a year old Dell Inspiron, and updates automatically. I checked to see anyway that it has the latest drivers. What happens exactly is:. 1) If I try to open any file with Affinity , the dialogue box for browsing to files TRIES to open up, then freezes for 5 or 10 seconds, then the program terminates. 2) Using file explorer, I CAN open a file in Affinity if I use the "open with" function in file explorer program. If I try to save or export this file, however, the program terminates. I have never had this problem before, although I have had sporadic sudden crashes of the program where it terminates unexpectedly. I don't seem to have an nVida driver. I do have a new Samsung Flash Drive. Could the driver in that be interfering? My version of Affinity is a year old. Is that the 1.7 or 1.8 version. I will update to 1.8 if I don't already have it.
  4. Affinity stopped opening files. Sirs/Madams, All of the sudden, Affinity will no longer open image files. When I try to open a file, the dialogue box tries to open, then the program exits itself. Until now, there were instances where the program would suddenly exit itself unexpectedly, but it was rare. Now it does so every time I try to open a file. If I use File Explorer, navigate to a file and "open with" Affinity, it WILL open, but then I cannot export the file and sometimes can't even save the file as an Affinity file. What is causing this, and how do I correct it? MY COMPUTER SPECIFICATIONS ARE THE FOLLOWING: OS Name Microsoft Windows 10 Home Version 10.0.19041 Build 19041 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-xxxxxxxxxxxx System Manufacturer Dell Inc. System Model Inspiron 3480 AIO System Type x64-based PC System SKU 08F8 Processor Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz, 2304 Mhz, 2 Core(s), 4 Logical Processor(s)
  5. In recent days, Affinity Photo has stopped opening all files, unless I try over and over. In addition, it often will not save files. In both cases, it simply exits itself, that is the program terminates with no command to do so. It is almost impossible to load any image files. I tried clearing to default settings to no avail. Is this something to do with the new Windows update?
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