Venice27

The subfolder I referred to in my post was "Settings" not "Workplaces" (see the prior post above)

Anthony, check to see if your folder settings have been set to "view hidden files"

RE: 1.8 crashes - temporary fix I won't bore you with the details as to how I arrived at this partial/temporary resolution of the issue. By going to AppData\Roaming\Affinity\Photo\1.0\Settings and changing the file called Fonts.xml to Fonts. xml.backup before running the program, I was able to open the program. All the functionality appears to be present except that using the Artistic Text Tool feature does not function properly. If I select a particular font, the program selects something completely different, although the listing of my fonts appears to be complete. I tried this multiple times with the same result. The reason why I have called this a "temporary fix" is because it does not resolve the issue, not even partially, since restarting results in the same crash. The program automatically created a new Fonts.xml file which apparently is the file that is causing the failure of the program to open. Of course, before opening the program again and deleting the Fonts.xml file but leaving the previous Fonts.xml.backup file in place, you can again open the program. Perhaps users with fewer fonts may have more success in using the Artistic Text Tool feature, but, in any event, the developers need to address the "crash" issue.

RE: 1.8 crashes - temporary fix I won't bore you with the details as to how I arrived at this partial/temporary resolution of the issue. By going to AppData\Roaming\Affinity\Photo\1.0\Settings and changing the file called Fonts.xml to Fonts. xml.backup before running the program, I was able to open the program. All the functionality appears to be present except that using the Artistic Text Tool feature does not function properly. If I select a particular font, the program selects something completely different, although the listing of my fonts appears to be complete. I tried this multiple times with the same result. The reason why I have called this a "temporary fix" is because it does not resolve the issue, not even partially, since restarting results in the same crash. The program automatically created a new Fonts.xml file which apparently is the file that is causing the failure of the program to open. Of course, before opening the program again and deleting the Fonts.xml file but leaving the previous Fonts.xml.backup file in place, you can again open the program. Perhaps users with fewer fonts may have more success in using the Artistic Text Tool feature, but, in any event, the developers need to address the "crash" issue.

I tried that step, it did not work. I even restarted my computer to see if that would make a difference and the fix still did not work. Parenthetically, the file was not exactly located where you indicated. I found that here: AppData\Roaming\Affinity\Photo\1.0\Workspaces\Photo. Since affinity apparently loads all resident fonts, and I have hundreds of them, why don't we work backward and find out what change was made in 1.8 that was in any way connected to fonts and change that feature back to the way it was in 1.7

I tried that step, it did not work. I even restarted my computer to see if that would make a difference and the fix still did not work. Parenthetically, the file was not exactly located where you indicated. I found that here: AppData\Roaming\Affinity\Photo\1.0\Workspaces\Photo. Since affinity apparently loads all resident fonts, and I have hundreds of them, why don't we work backward and find out what change was made in 1.8 that was in any way connected to fonts and change that feature back to the way it was in 1.7

Also turned off antivirus-same effect

Updated to 1.8, flash screen displays then workspace then disappears; restarted, same effect; ran update again to repair, same effect. Event viewer shows the following: Application: Photo.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException at <Module>.Kernel.FontCache.GetFontTraitsName(Kernel.StringT<enum Kernel::TEncUtf8>*, Kernel.Font*) at Serif.Interop.Persona.UserInterface.ManagedFontStyle.get_DisplayName() at Serif.Interop.Persona.UserInterface.FontFamilyComboBoxContextBarItem+FamilyComboBoxContextBarItem..ctor(Serif.Interop.Persona.UserInterface.ManagedFont) at Serif.Interop.Persona.UserInterface.FontFamilyComboBoxContextBarItem.BuildFontsList() at Serif.Interop.Persona.UserInterface.FontFamilyComboBoxContextBarItem..ctor() at Serif.Interop.Persona.Data.CharacterDataSource..ctor(Serif.Interop.Persona.Services.IServiceProvider) at Serif.Affinity.UI.Studio.CharacterPage..ctor() Exception Info: System.Reflection.TargetInvocationException at System.RuntimeTypeHandle.CreateInstance(System.RuntimeType, Boolean, Boolean, Boolean ByRef, System.RuntimeMethodHandleInternal ByRef, Boolean ByRef) at System.RuntimeType.CreateInstanceSlow(Boolean, Boolean, Boolean, System.Threading.StackCrawlMark ByRef) at System.Activator.CreateInstance(System.Type, Boolean) at System.Activator.CreateInstance(System.Type) at Serif.Affinity.Services.PageService.EnsurePage(System.Type) at Serif.Affinity.UI.AffinityWindow.AttachPages(Serif.Interop.Persona.Workspaces.IWorkspace, Boolean) at Serif.Affinity.UI.AffinityWindow.set_CurrentWorkspace(Serif.Interop.Persona.Workspaces.IWorkspace) at Serif.Affinity.Services.WindowService.ShowMainWindow() at Serif.Affinity.Application+<>c__DisplayClass53_0.<OnServicesInitialised>b__2() at System.Windows.Threading.DispatcherOperation.InvokeDelegateCore() at System.Windows.Threading.DispatcherOperation.InvokeImpl() at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task) at System.Windows.Threading.DispatcherOperation.Wait(System.TimeSpan) at System.Windows.Threading.Dispatcher.InvokeImpl(System.Windows.Threading.DispatcherOperation, System.Threading.CancellationToken, System.TimeSpan) at System.Windows.Threading.Dispatcher.Invoke(System.Action, System.Windows.Threading.DispatcherPriority, System.Threading.CancellationToken, System.TimeSpan) at System.Windows.Threading.Dispatcher.Invoke(System.Action) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart()

Just updated to 1.8 and now the program will not open on my Windows 10 Lenovo. Any suggestions?