Ross B.
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Posts posted by Ross B.
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See also: Scanner Problems from July 18 with an Epson ET-3750 scanner / printer. Canon scanner seems to work fine?
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See also: Color Scan Unsuccessful from December 24. Does this issue date back to July 18 (still unresolved, and not reproduced by Serif)?
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Note: As OP, Affinity Photo version is 1.7.3 since Mac App Store updates automatically.
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This is a bug report for scanning color documents into Affinity Photo on Mac. Moderator: I was registered on the legacy Serif forums, which did not automatically transfer to Affinity forums.
- I can reproduce when attempting color scans. (Note: Black & White, aka, gray-scale scans, however, import correctly.)
- Yes, this happens with a new document.
- Environment...
- OS & Version: Mac OS X Catalina (10.15.2)
- Expectation: Color scan will import / acquire from flatbed scanner correctly in Affinity Photo (attached: see color preview in 'Acquire Image' dialog)
- Actual Problem: Color scan is rendered in 'color bars' [sic] (attached: notice that the acquired Affinity Photo document renders in color bars)
- To Reproduce: Launch Affinity Photo on Mac, and access "Acquire Image..." from the "File" menu with a color sample loaded into the flatbed scanner; click the 'Scan' button (attached: screen capture with "Acquire Image" dialog showing the sample
- Screenshot attached. The scanner is Xerox WorkCentre 6515 with Mac OS drivers installed.
Thank you,
Ross B.
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Serif user since PagePlus X4 (in 2009), Ten Year Serif Anniversary
Desktop Publisher since Mac OS 7.5.1 (1995)
[Implemented] Data merge
in Feedback for Affinity Publisher V1 on Desktop
Posted
+1, and P.S. Make it great!