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  1. I just purchased all of your software packages and both books. I was able to download the software and all the extras that came with it. But I have not gotten notification on anything about the books. When do they ship? What carrier do they ship from? What is the estimated time of arrival? I need to know as I need to be home to get packages. Some carriers will not leave packages at one's apartment door step. So I have to make sure I am home. I sent an e-mail, no response. I sent a Facebook Message, no response. Your confirmation e-mail should mention something of how and when the books will be sent. Please let me know, in general how you handle these things. JoseBR

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