Dear Affinity Support and Users,
I've bought Affinity Photo more than a month ago and wanted to try out Designer for drawing digitally. As I tried to use the Existing Account Login I've noticed that my Email doesn't seem to be in your System, even tho I have Emails from you guys having my Email written out inside of them. As usual, I tried to reset my password, to which your Website responded, that my Email is not registered.
So, for now, I've created a (new?) account with the same Email, and obviously, my purchase history and license keys are not shown in my Profile. (Which is a good thing, in case I wouldn't have noticed somebody could've hijacked those Keys) but why am I unregistered in the first place?
greetings,
Victor O.