Publisher 2.0.0 keeps crashing. How do I report these crash reports? Are they automatic?

[Channing Hinton]

Publisher 2.0.0.1604 is crashing a lot.  I understand how a crash works.  What I wanna know is how I give you as much information as you need to understand where my crashes are coming from and how to stop them in Publisher 2.0.1 or 2.1.  Dassit.

I'm on Mac Ventura 13.1.0

Edited December 10, 2022 by Channing Hinton

[MikeTO]

Hi Channing and welcome to the forum. At the top of the bug reporting forum (see below) is a link to Read Me First - this explains how to report bugs.

https://forum.affinity.serif.com/index.php?/forum/81-publisher-2-bugs-found-on-macos/

Crash reports can be sent automatically if you opt in but I think of those as more of an early warning system for developers. No developer can look at every crash report but they can monitor for patterns. What developers need is what's in the Read Me text - repeatable steps to trigger the issue you're experiencing. If you can provide that it will help a developer fix a problem more quickly.

Cheers