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Found 2 results

  1. I have a file that I am having trouble exporting. I have already successfully exported the image once but decided it needed a little more work. I added a High Pass and a description and tried to export. Ten minutes later AP was still trying to export. In going into the task manager, the CPU is working overtime (image attached). I have tried several other files from the same group of images I am working with. Every time I try to export my laptop sounds like it is prepping to leave the atmosphere as the fans turn on. Again, the task manager is saying the CPU is working overtime. I have attached the working file and my computer specs. If anyone can assist I would greatly appreciate it! 191011-MBP-Waldnaabtal-062.afphoto Computer Info.txt Is there a place to pull a log I can send?
  2. I have been using Affinity photo for a while now and its been great! All of a sudden a few days ago its started crashing when I try to export both on Affinity Photo and Affinity Designer so I can't export anything do a different file. I need help with this ASAP as I use this for my work often. I have a MacBook Pro 2016 touch bar v10.12.5. I am running Affinity 1.5.2. I'm pasting top lines from error report if it helps. ____________________________________________ Process: Affinity Photo [706] Path: /Applications/Affinity Photo.app/Contents/MacOS/Affinity Photo Identifier: com.seriflabs.affinityphoto Version: 1.5.2 (1.5.3) App Item ID: 824183456 App External ID: 821350282 Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Affinity Photo [706] User ID: 501 Date/Time: 2017-06-12 07:58:44.840 -0400 OS Version: Mac OS X 10.12.5 (16F73) Report Version: 12 Time Awake Since Boot: 920 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff5b522ff8 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [0] VM Regions Near 0x7fff5b522ff8: MALLOC_SMALL 00007fee19721000-00007fee19800000 [ 892K] rw-/rwx SM=ZER --> STACK GUARD 00007fff57d23000-00007fff5b523000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0 Stack 00007fff5b523000-00007fff5bd23000 [ 8192K] rw-/rwx SM=PRV thread 0 Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 com.apple.CoreFoundation 0x00007fff8583b91c CFStorageGetValueAtIndex + 12 1 com.apple.UIFoundation 0x00007fff98558faf -[NSLayoutManager(NSPrivate) _recalculateUsageForTextContainerAtIndex:]
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