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Found 2 results

  1. Hi, I bought Affinity Photo a few days ago, 14th february at the Microsoft store. Every time I try to work a photo, I become a bluescreen. Photos are RAW, NEF. Nikon. I have Windows 10 Pro version 1903 and RAM 16GB. What could be the problem? Is there something I have to change or adjust in the software? I am not very good in technical things and my english is limited, so please try to help me in an easy form if it's possible. Thank you!
  2. Hi! Since I updated Designer to 1.6.x I've been getting pretty constant blue screens when moving shapes between groups and layers. The most recent one happened when moving a shape between a few levels of nesting (Artboard > Group > Layer > Layer > Group > Shape). The document I've been working at is at around 75 MB. The crash is always happening while I am dragging the shape inside the tree, before I get to release the mouse button. My system has 16 gigs of RAM, Xeon E3-1231v3 and Nvidia GF GTX 770. Windows 10 Pro 64bit, Nvidia's driver v388.59 (crashed also with previous version) and Affinity Designer 1.6.2.97 (crashed also with 1.6.1.93). The BSOD itself reports a SYSTEM_SERVICE_EXCEPTION in win32kfull.sys. The crashes started to happen only after updating Designer to 1.6.x from 1.5.x and I get no crashing with other programs or games so I thought I would ask here if anyone has any ideas.
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