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Showing results for tags 'apple store'.
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I purchased Affinity V2 Universal Licence on November 13th through Apple Store. Apple Store confirmed payment was successful and sent an invoice. The purchase however did not translate into an Affinity V2 license, neither is there any license information available in the Affinity account. I've sent two emails to Affinity support about this issue and only received confirmation that my email was received. After that, nothing. Why does one need to do to get a license from Affinity, any suggestion welcome. -
Hi, guys, I purchased Affinity photo (06 Apr 2016) from Apple store still on version 1.4.3. When is it available for update to v. 1.5? thanks. Regards banch -
I tried to update Designer from the Apple store, but received this message: ' Update Unavailable with this Apple ID This update is not available with Apple ID either because it was bought by a different user or the item was refunded or cancel' I have both Infinity Designer and Photo and both have updated before with my Apple ID. What's also puzzling is that Photo updated but designer wouldn't. I tried to find a way to contact Apple Store about the problem but I couldn't find a place to do that. I see there was live chat available to US residents but not available outside the US. Any ideas what may be causing the problem and how to resolve it? Cheers Michael