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  1. Dear Serif I wouldn’t want to cast aspersions which were wrong but I get the nagging thought that perhaps Serif has rather come down to thinking in a partisan way. Perhaps acting along the lines of the following convictions. 1. Only professional graphic designers use iPads and apple computers, those who use Pageplus especially those who require book capacities, tend to be amateurs. 2. These InDesign users are the ones we need to concentrate on to win them away from Adobe programs. 3. Although there is a driving need to produce an application to convert InDesign files to publisher, there is little incentive to provide an equal facility for Pageplus users because it is far harder to do this than it is for the much simpler InDesign. 4. Those who have used PagePlus, personally I have been on board since version 1.0 (I have the Manual to prove it on my shelf), seem much less deserving of Serif’s attention than the people who have paid exorbitant prices to Adobe in the past. 5. Just in passing I learn that the Apple version of Photo has the additional Apple featured set of colours. 6. I also note, in passing, that through all the tuition videos, only one book “Alice in Wonderland” appears to be referenced. All the rest seem to be Flyers and pamphlets of only a few pages long. Now I’m not suggesting that I belong to a downtrodden section of your clientele but it does seem strange that the requests by those who put books together are treated in such an off-putting way. Especially when they ask for the following: Footnotes, Endnotes, a way of putting chapters together as single files to be incorporated in a book, or a Text editor. I seem to sense an attitude of standoffishness on the part of those who make decisions about the direction in which the program is going, a reluctance to share the thinking or the plans ahead. A huge contrast with the old days when the users were treated with a lot more respect and friendliness. But there again maybe I am acting purely out of suspicion and hurt feelings that have no substance in fact, I’m sure that other correspondents are ready and willing to put me right on everything I say. From a genuine Serif adherent throughout all their history, from the times when they were ignored by Quark Express and Pagemaker alike as an inefficient upstart. John Kay
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