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Found 4 results

  1. My iPad did an automatic update for Affinity Designer 2 for the 2.2 update. When I opened the app ALL of my live documents were gone! What happened and is there any way to get them back?
  2. I had just renamed a couple of my afdesign files and then went to save them. I saved the 2nd and then realised the first renamed file was : showing as blank when opened showing 'o items' instead of a file size only giving me the option to rename it or close it - the save options have gone. it's been duplicated so I have 2 of these useless empty files. I don't think they have been 'converted' to actual projects as they have a cross at the top left corner and my other projects don't have that option. - Edit - I've just realised an empty project will display with a cross The file that's gone wrong is called 'Scene bournemouth beach' - images attached Affinity has crashed a few times lately and I do have rather a lot of files sitting on my iPad and maybe that's the cause.. Does anyone know if my file can be retrieved from somewhere?
  3. So I have a project I just finished that was a live document. I kid you not, as I’m clicking to go hit save or export or something to make a hard copy… the program glitches, crashes. I go back in to reopen the file, but it instead duplicated 3 project folders somehow… there is a thumbnail of the file inside but no live document to open (it says 0) so I can’t save it from the dashboard. I assumed there would be some temp folder for the cached files I could scrounge for and reopen the last instance, but I can’t find one and don’t see any mention of one. Is it hidden in system folders? I am so frustrated. In other programs, this would be the natural troubleshooting but not here… is there some way to restore a file from cache or did I just lose a lot of work because the file corrupted/disappeared? I have my files stored in the iPad, not syncing to a cloud. edit; I can rename the folder, which renames all 3. I tried updating, restarting the app and iPad.
  4. To recreate: I was making changes to a live doc, then I exited the document. I waited for the document to finish saving visually (it turns grey, then returns to normal color), then I closed the application. When I reopened the application, the document was strangely duplicated 3 times, but instead of being a file, it was now a group that said "0 Items". I scrolled down to the original location of the document, and it was also now a group that said "0 items". For all intents and purposes I have lost this file. Is there any way for every single live doc to be saved somewhere on the ipad/icloud without going through and saving each one manually? I can't afford to lose any more live documents as it's work-related.
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