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Threepence

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About Threepence

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  1. Walt/Gabe Hi guys - it's happened again. I've just tried the latest update to 1.7.0.312 and got the 'Setup failed' message again. I still have the previous version (305) installed and have been looking at it before this happened. Strange and stranger. Per the last time this happened, please find attached the Setup and SetupUI files Ian Setup.log SetupUI.log
  2. Attached are the installation files. As mentioned above, I manually created the necessary destination folder and the installation worked OK Ian Affinity Publisher setup logs.txt
  3. Hi Gabe, This may prove to be a duplicate as I've been having trouble accessing the Forum. Thanks for the follow up. No problem with the delay as I have also been delayed in getting back to this problem. The problem still remains, as thus: I right click on installation package (Affinity-Publisher-Beta-1.7.0.305) and run as administrator. UAC asks to confirm instruction (Yes) The Update window appears, click on ‘Update’ The window says ‘preparing’, then after a few seconds ‘Setup failed’. (Click ‘Close’) However, having investigated the set up logs as advised by Walt Farrell, I believe the problem may be involved with establishing the installation path, either my desired or the default. I'm investigating this in the next few hors and am hoping to respond with a clearer answer afterwards. Thanks again Ian
  4. I've tried to check the setup logs by running %Appdata%\AffinitySetup, but got the message that "Windows cannot find 'C:\Users\<myusername>\AppData\Roaming\AffinitySetup'. Make sure you've typed ...", etc. I tried manually searching AppData folders in both drives, without success. I then ran Microsoft's Program Install & Uninstall Troubleshooter, but with little success. It did seem to clear out some gubbins, but still no joy. I've also tried .305 beta but nbg. Drat and double drat! Having to go off for the weekend now, so am not able to ferret around further until Monday. Thanks for the advice.
  5. Thanks for your speedy response, Walt. I omitted to say in my post that I had already tried rebooting and Right Clicking/Run as Admin, I also tried a repeat download just in case a corruption of some sort had happened. A right puzzler. One thing, due to space limitations on my SSD C: drive, I install to my HDD I: drive. Hasn't been a problem in the past, can't see why it should be now, but ...?
  6. On coming back to Affinity Publisher Beta after a break, I launched it and got the message that an update needed to be installed (V1.7.0.293). I followed the link, downloaded the update, launched it and got the message 'Set up failed'. I have tried it again several times, including removing the previous version of Publisher Beta, without success. My PC is running the current version of Windows 10 Home (using automatic Windows Update, it is posted as V 10.0.17763 Build 17763) and I have no 'nasties' present (according to my various background and 'on demand' PC security programs). What is the fix for this?
  7. Threepence

    Latest Affinity releases on each platform by store

    Thank you, Patrick. The FAQ solved the problem. This was my first arrival in the Forum and had a bit of trouble finding my way around. Hopefully, this will improve as I get used to it. Job done!
  8. Threepence

    Latest Affinity releases on each platform by store

    At the prompt from launching Affinity Photo 1.6.4, I downloaded the update to 1.6.5. On launching the .exe program it tells me Setup Failed. I've tried this several times (without Affinity Photo running) and have also deleted the .exe file and then made a fresh download. I'm running native Windows 10 (10.0.1734) with plenty of free space. Any ideas?
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