Lorne Malvo

In the end I solved it without your help I had to create a new user since you do not recognize my user name that I have been using since 2017

It has been more than 1 day since I have the universal license and I still have not been able to activate the license because it does not recognize my id and password when they are correct and without a solution from you, not from web support

if tomorrow afternoon you don't give me a solution to my problem to activate the universal license I'll call Apple to get the €119.99 back, I've been all day and you don't give a solution or tweet that they don't even answer the mail support, the only site here and the solution has not helped

Thank you it does not leave me with my id and password either, instead the V1 of mac that did not have it registered if it has left me, the ipad app that I have from V1 does not leave me either

Hello, my problem is that I downloaded the apps from the mac app store and from the designer app I bought the universal license and tried to activate it from designer and it told me that my affinty id and password were incorrect or that it did not recognize them when they were correct, Suddenly designer opened then I tried it with photo and there is no way to activate the license of the rest of the mac and ipad apps they tell me that the id or password does not recognize it when it is correct because via the web I can access https:/ /affinity.serif.com/es/ but evidently the purchases do not appear because I did it from the mac app store How can I activate my license?