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Buster44

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  1. Buster44

    Photo crashes on startup

    Hi Mark, The Beta appears to be working, I can now open/create files. I just need to find some time to give it a proper testing. Thank you David
  2. Hi, I purchased Photo 1.5.2.69 last week but have been unable to get the program to work properly. The program appears to start fine but the issue occurs when I either try to open or create a new file. The program either closes itself or I get program has stopped responding then closes. I have tried, removing .net, upgrading 4.6 to 4.7 back to 4.6 with reboots in between each step Reinstalled the video drivers Tried booting using Clean boot via msconfig.exe with selective startup and everything except MS products disabled. Reinstalled and ran a repair of Affinity Photo Also created new profile in case of corruption The machine is a i7 @ 2.70ghz mac mini running windows 7 Ultimate 64-bit SP1 with 16gb of memory, video AMD Radeon HD 6630M Faulting application name: Photo.exe, version: 1.5.2.69, time stamp: 0x5913a323 Faulting module name: KERNELBASE.dll, version: 6.1.7601.23807, time stamp: 0x5915fe14 Exception code: 0xe06d7363 Fault offset: 0x000000000001a06d Faulting process id: 0x530 Faulting application start time: 0x01d3048fff070a54 Faulting application path: C:\Program Files\Affinity\Affinity Photo\Photo.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: 4382f6ff-7083-11e7-ba6e-406c8f205483 ===================================================== Faulting application name: Photo.exe, version: 1.5.2.69, time stamp: 0x5913a323 Faulting module name: ntdll.dll, version: 6.1.7601.23807, time stamp: 0x5915fdce Exception code: 0xc0000005 Fault offset: 0x000000000000aabf Faulting process id: 0x1364 Faulting application start time: 0x01d304968c562f92 Faulting application path: C:\Program Files\Affinity\Affinity Photo\Photo.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: dc764e85-7089-11e7-b68b-406c8f205483 ========================================================= Fault bucket 521208060, type 28 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: Photo.exe P2: 1.5.2.69 P3: 5913a323 P4: KERNELBASE.dll P5: 6.1.7601.23807 P6: 5915fe14 P7: e06d7363 P8: 000000000001a06d P9: P10: Attached files: C:\Users\mini7\AppData\Local\Temp\WERE123.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Photo.exe_f3f5712d48c1e6cfad6b8df1c3fd9776451ebce_14924c05 Analysis symbol: Rechecking for solution: 0 Report Id: be408505-7084-11e7-ba6e-406c8f205483 Report Status: 0 =====================================================
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