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  1. MalcolmC

    Designer Crashed

    Hi Gabe I have checked the folder %AppData%\Affinity\Designer\1.0\CrashReports\reports for photo, designer and publisher and have no reports at all in the reports folder?? Regards Malcolm
  2. MalcolmC

    Designer Crashed

    Hi Gabe The email you sent as below. But I do not have a ????.dmp file? Malcolm GabrielM said: Hi @MalcolmC, Sorry for the delayed reply. Can you please attach the crash report? You should find it in %AppData%\Affinity\Designer\1.0\CrashReports\reports Thanks, Gabe.
  3. MalcolmC

    Designer Crashed

    I wasn't sure what the crash report looked like as explained above. I did receive an email from you to my rnsl@btinternet.com account on the 29/7 what does a crash report look like, jpg or txt doc? Not seen either in the folders you sent the link %AppData%\Affinity\Designer\1.0\CrashReports\reports All a bit confusing
  4. MalcolmC

    Designer Crashed

    Hi Gabe I did reply to your email but not heard if you received the files. In crash reports the folders attachments, backtrace and reports are empty the only files I can see are metadata size 0 bytes, options.json and settings.dat attached here, they don't sound very helpful to you. Regards Malcolm settings.dat options.json
  5. Hi, I have had a problem with Designer over the past couple of day where I load an existing file or start from scratch and the program crashed before it completely finished getting to a ready point. The program just disappeared off screen in an instant. The error log below is form Windows 10 64bit. Faulting application name: Designer.exe, version:, time stamp: 0x5d05f38b Faulting module name: ntdll.dll, version: 10.0.18362.207, time stamp: 0xc5943461 Exception code: 0xc0000374 Fault offset: 0x00000000000f9269 Faulting process ID: 0xb3c Faulting application start time: 0x01d542d78b835f91 Faulting application path: C:\Program Files\Affinity\Affinity Designer\Designer.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: 2a564ec4-1eaf-4312-91f7-febc70ef5233 Faulting package full name: Faulting package-relative application ID: Have used it this morning and all seems well so not sure if this is a glitch or an error? Thank you Regards Malcolm
  6. MalcolmC

    Gradient Adjustment Layer Cause Crash

    Hi PaulS Thank you for your response and I hope the attached explains enough to re-create the issue. Regards Malcolm mslcreative-logo-sample.afdesign
  7. Hi, I am using Affinity Designer on windows 10, intel i7 all patched and up to date with MS. AD is ver. So far a great program until I tried to add a gradient map adjustment layer and then the program crashed, have tried shutting down my computer and starting again, tried clearing temp files and have not found a solution. Problem occurs when I change the colours as attached screen shot Any ideas to resolve would be good Thank you for reading this. Regards Malcolm
  8. Hi, I am new to Afinity Designer and would like to know if anyone knows how to port DrawPlus X8 files to Afinity Designer? I have looked through the tutorial videos and these forums but not found a complete answer. I have tried using the PDF output from DrawPlus but it rasterizes some elements of the files. Thank you in advance

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