MalcolmC

Hi Gabe I have checked the folder %AppData%\Affinity\Designer\1.0\CrashReports\reports for photo, designer and publisher and have no reports at all in the reports folder?? Regards Malcolm

Hi Gabe The email you sent as below. But I do not have a ????.dmp file? Malcolm GabrielM said: Hi @MalcolmC, Sorry for the delayed reply. Can you please attach the crash report? You should find it in %AppData%\Affinity\Designer\1.0\CrashReports\reports Thanks, Gabe.

I wasn't sure what the crash report looked like as explained above. I did receive an email from you to my rnsl@btinternet.com account on the 29/7 what does a crash report look like, jpg or txt doc? Not seen either in the folders you sent the link %AppData%\Affinity\Designer\1.0\CrashReports\reports All a bit confusing

Hi Gabe I did reply to your email but not heard if you received the files. In crash reports the folders attachments, backtrace and reports are empty the only files I can see are metadata size 0 bytes, options.json and settings.dat attached here, they don't sound very helpful to you. Regards Malcolm settings.dat options.json

Hi, I have had a problem with Designer over the past couple of day where I load an existing file or start from scratch and the program crashed before it completely finished getting to a ready point. The program just disappeared off screen in an instant. The error log below is form Windows 10 64bit. Faulting application name: Designer.exe, version: 1.7.1.404, time stamp: 0x5d05f38b Faulting module name: ntdll.dll, version: 10.0.18362.207, time stamp: 0xc5943461 Exception code: 0xc0000374 Fault offset: 0x00000000000f9269 Faulting process ID: 0xb3c Faulting application start time: 0x01d542d78b835f91 Faulting application path: C:\Program Files\Affinity\Affinity Designer\Designer.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: 2a564ec4-1eaf-4312-91f7-febc70ef5233 Faulting package full name: Faulting package-relative application ID: Have used it this morning and all seems well so not sure if this is a glitch or an error? Thank you Regards Malcolm

Hi, I am new to Afinity Designer and would like to know if anyone knows how to port DrawPlus X8 files to Afinity Designer? I have looked through the tutorial videos and these forums but not found a complete answer. I have tried using the PDF output from DrawPlus but it rasterizes some elements of the files. Thank you in advance