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Eddo1971

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  1. I appreciate your response. These are Pantone colours that a client has standardised on. As it turns out, this is an example that I had already moved to the new computer so it is a bit puzzling. I get the same greyed out option when I use spot colours or not in Application Palette and Document Palette. This issue is only occurring since I updated the firmware. I might run some tests on the other computer, as well.
  2. Thank you for your response. I have included images of the file that is open and the swatch that I wish to export. I hope this helps.
  3. I have been able to successfully export a specially created palette previously but it no longer seems to be working. I am using firmware 1.10.5.1342 (under Help -> About). I wish to use a new PC and I need to export all the created swatches for my various customers so that I can seamlessly continue work on their projects. It seems that when I try to export the require Swatch, the option to export it is greyed out - see attached. What am I missing? The Help file is far too simplistic for me to work out what I am doing wrong. I have followed those instructions and it is no different to what I have been trying. Please help. Thank you.
  4. I have always performed this using the same method. Something has changed in the software. The line settings are set correctly. My workaround seems to work with shapes but not letters. I think I'll have convert the letters to curves and add the stroke using Appearance rather than just Stroke. This seems to work. Very cumbersome way to add a simple cutline that is so simple in other packages and was simple in AD previously. I appreciate you taking the time to respond..
  5. When I added a new stroke using the Appearance Panel and deleted the original stroke, the problem resolved itself.
  6. When I use the Pen Tool to create a path to be used as a cutline for my printer/cutter, the printer software is interpreting these as multiple lines on top of one another instead of a single curve. If I use a shape tool (e.g. rectangle) there is no such issue. It only occurs when using the Pen Tool. The attached image shows how the curve is being interpreted. This is a single curve in AD but shows up as two lines is Versaworks (printer rip software). This does not occur in files created previously in earlier versions of AD; only 1.7.1. My business as stopped and I cannot send out any jobs. Please help.
  7. My business is at a standstill as I can no longer create proper contour cutlines!!!! Every job is late.
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