I have installed both Designer and Photo on a Surface Pro 4 with Windows 10 and now both have mysteriously stopped working. These are the fully paid versions, not beta.
I get the "Designer(/Photo) has stopped working" message.
Designer is 22.214.171.124
Photo is 126.96.36.199
Designer Log.txt shows nothing.
Photo Log.txt shows nothing.
I have had them working briefly after installation to check the installation, but had not had the time to try and use them properly until now. I was particularly keen to try the surface pen with these products.
Machine spec is a 256gb, 16gb i7 Surface Pro so I would not anticipate a hardware problem.
Things I changed since installtion:
-Installed Steam to try Krita Gemini - (now uninstalled)
-Installed Microstation CAD (this cannot be uninstalled for work reasons)
-Installed Sketchup 2017 Pro (this cannot be uninstalled for work reasons)
-I have installed and uninstalled Designer and it still won't start
-Installed Krita (desktop) - pressure does not work with surface pen BTW
-Windows updated on Monday evening - build is now Version 1607 Build 14393.576
My feeling is that Windows has screwed up, but surely the installation should not be this delicate?
Please can you help.